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Gardena Honda - Service Center

Gardena, CA

4.6
1,565 Reviews
Call Service Center (424) 340-9300

1,565 Reviews of Gardena Honda - Service Center

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March 11, 2024

Smooth, went in for a B1 oil change and Jairo assisted quickly. His service was spectacular. Would definitely pick him again More

by Misaelvargas90
Recommend Dealer
Yes
Employees Worked With
Jairo
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Mar 12, 2024 -

Gardena Honda responded

Hi Misael, thank you for sharing your positive experience with us! We're thrilled to hear that Jairo provided you with spectacular service during your B1 oil change. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 11, 2024

Siempre recibo el mejor trato ahi especialmente del senor Elvis No me cambiaria por nada para mi department service gardena es la mejor en los angeles More

by NESTOR1098
Recommend Dealer
Yes
Employees Worked With
Elvis Quintanilla
Report | Print
Mar 12, 2024 -

Gardena Honda responded

Gracias por elegirnos siempre, Néstor. Es maravilloso saber que Elvis y nuestro equipo siempre brindan el servicio de calidad que se merece. Esperamos otra visita de 5 estrellas en el futuro. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

March 10, 2024

It was a great experience, it was the first time I was there and everything was really helpful specially Dale which he was helping me with my car service More

by YEYSON028
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dale
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Jul 12, 2024 -

Gardena Honda responded

We are thrilled to hear your first experience with us went seamlessly! Dale is an excellent asset to our team and we'll be sure to pass along your stellar rating! Until next time. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 09, 2024

Knowledgeable and professional Have been in this dealership since 1991. As usual, staffs are knowledgeable and friendly. More

by Civic91
Recommend Dealer
Yes
Employees Worked With
Hashim
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Mar 12, 2024 -

Gardena Honda responded

Thank you for being a valued member of the Gardena Honda Family all of these years! We look forward to continuing to exceed your expectations. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 09, 2024

Upon arrival was help immediately, Alexis Walk out and gathered all imformation needed and we walk to his station for paperwork More

by JVALLE2323
Recommend Dealer
Yes
Employees Worked With
Alexis
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Mar 11, 2024 -

Gardena Honda responded

Hi JVALLE2323, thank you for taking the time to share your positive experience with Alexis! We're thrilled to hear that you received prompt and helpful service. Our team always strives to provide a seamless experience for our customers. We appreciate your support and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 08, 2024

Experience was pleasant and I was accepted before my scheduled appointment. The wait time was almost double what was anticipated for an oil change. More

by SWEENEYCONSTRUCT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will
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Jul 16, 2024 -

Gardena Honda responded

We're glad that overall your experience was a positive one and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 08, 2024

Great Service in a timely manner. Highly recommended. Staff was friendly and gave updates and necessary More

by Reginald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hashim
Report | Print
Mar 08, 2024 -

Gardena Honda responded

Thank you, Reginald! We are so glad to hear your service visit went seamlessly. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 08, 2024

Too much time (more than 4 hours) for the smog test was taken. Nobody told me the reason before I asked. More

by bnbdepot2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hashim
Report | Print
Mar 21, 2024 -

Gardena Honda responded

We appreciate your patience and your bringing this to our attention. You should have been informed that this smog test was going to take longer than expected. We have addressed this lapse in communication with our team and will be using this as a learning opportunity. Should you like to discuss your experience in any further detail, please call me directly at 424-340-9120. I am always here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

March 08, 2024

This dealer really cares about their customers Very thorough and explains everything to you The best Honda dealer in town! More

by kimj827
Recommend Dealer
Yes
Employees Worked With
Christian
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Mar 12, 2024 -

Gardena Honda responded

Thank you for your kinds words! Our team works hard to ensure quality care for all of our customers and we're thrilled to hear we've delivered. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 08, 2024

It was good My experience with the dealership went well. They were able to handle most of my issues except for one. More

by TARIESIMS
Recommend Dealer
Yes
Employees Worked With
Ana
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Mar 12, 2024 -

Gardena Honda responded

Thank you for choosing Gardena Honda, TARIESIMS! We're proud of our team for delivering a stellar visit. We look forward to working together again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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