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Gardena Honda - Service Center

Gardena, CA

4.6
1,565 Reviews

1,565 Reviews of Gardena Honda - Service Center

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March 07, 2024

Typically it's is not a pleasant experience at all! I run a large repair facility. In my 20 years of business I have never had a service writer as professional and proactive. He was even kind enough to More

by Drummond.abauto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis. Best service ever
Mar 08, 2024 -

Gardena Honda responded

Thank you for your stellar rating. We are so happy to hear that Alexis delivered an excellent service experience! He'll be happy to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything else we can assist with! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 06, 2024

He helped us with our service in a very professional way. Made sure we got the estimates and services in a timely manner. He kept us informed of how the service was going. More

by WILLIAMFINLEY73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 16, 2024 -

Gardena Honda responded

Thank you for sharing your experience with us! We're delighted to hear that our team member provided you with such professional and attentive service during your visit. Keeping our customers informed and ensuring timely estimates and services are part of our commitment to excellence. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again at Gardena Honda. Safe travels! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 06, 2024

Great service adviser! I was kept updated and the service was in a timely manner. More

by donnarobinson2054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Mar 06, 2024 -

Gardena Honda responded

Donna, thank you for sharing your experience with us! We're thrilled to hear that our service adviser provided you with great service and kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 06, 2024

Marvin always takes care of me when I come in. He's very professional and has great communication. More

by tyouman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin and Arturo
Mar 07, 2024 -

Gardena Honda responded

Thank you for sharing your positive experience with Marvin! We're thrilled to hear that he provided you with excellent service. If there's anything else we can do to enhance your visits, please don't hesitate to let us know. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 05, 2024

Excellence service and friendly always happy to come back . Always a good experience never no problem More

by CALDERONPATRICIA407
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Mar 05, 2024 -

Gardena Honda responded

Thank you, Patricia! We look forward to delivering another 5-star visit in the future. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 05, 2024

Good attitude/demeanor and very helpful Provided excellent costumer service and walked me through the inspection report More

by ajdiaz792
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
Mar 05, 2024 -

Gardena Honda responded

Thank you for choosing us, ajdiaz792! We look forward to delivering another excellent visit soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 05, 2024

Helpful, kind, engaging I appreciate Dale for helping me with my maintenance and pointing out my tire bump. They changed my tires and were very hospitable and kind. I also, got a quote on a spoiler and am h More

by Ammymadge99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale
Mar 06, 2024 -

Gardena Honda responded

Thank you, Ammymadge99, for your kind words! We're thrilled to hear that Dale provided you with such helpful and hospitable service. We're glad you had a positive experience with us and we look forward to serving you again in the future. Have a wonderful day! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 04, 2024

I spent $3,500 and the Honda certified technicians can not diagnose and fix my problems. The diagnosis changed each time becoming more costly. First it was axles, mounting brackets and bushings. After t More

by ROKAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Art and Marvin
Mar 07, 2024 -

Gardena Honda responded

Rokain, We're disappointed you're still having issues with your Honda and have been dissatisfied with the level of service you've received here. We value both your opinion and your satisfaction, so please don't hesitate to call me directly at 424-340-9120 should you like to discuss these concerns in any further detail. Thank you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

March 04, 2024

It was great When i walked into the store ana greeted me with such kindness i told her my problem and she got me tooken care of right away More

by MYOUNG00014
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ana
Mar 05, 2024 -

Gardena Honda responded

We love to hear Ana delivered an excellent visit! Thank you for choosing Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 04, 2024

Service was a breeze, it was fast and efficient. Very helpful ! Honda is the best ! More

by VALERIASALGADO14
Recommend Dealer
Yes
Employees Worked With
William
Mar 05, 2024 -

Gardena Honda responded

Valeria, thank you for your kind words! We are thrilled to hear that you had a seamless experience with us. We take pride in providing fast and efficient service to our customers. We appreciate your support and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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