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Gardena Honda - Service Center

Gardena, CA

4.6
1,538 Reviews
Call Service Center (424) 340-9300

1,538 Reviews of Gardena Honda - Service Center

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March 20, 2025

Was mislead on the about the service would cost. The price was over double what I thought it would be More

by Eric.Nomura89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
Report | Print
Mar 20, 2025 -

Gardena Honda responded

Eric, Transparency is very important to us here, which is why we're disappointed to see that services were much more than you thought they'd be. When you have a moment, I'd like to learn more about what you were told regarding the cost. Please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Mar 20, 2025 -

Eric.Nomura89 responded

I went in for an oil change and was quoted $150. It was suggested i get a brake fluid change at which point I was told there was a special for $199. I was under the impression both were for $99 as this was a “special” There was no special at all as I was charged $150 and $199! Not happy about that at all!!

March 20, 2025

Very well mannered services excellent I would love to get another car just a wonderful place to go More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them Oscar Lori
Report | Print
Mar 21, 2025 -

Gardena Honda responded

Thank you, Sheila! We're thrilled to hear you had a wonderful experience with us. Our team strives to provide excellent service, and we can’t wait to assist you with your next car purchase. Your kind words mean a lot! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2025

I’m satisfied that you are taking Care on my Honda CRV I will continue using Your service More

by Patricia Márquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Mar 21, 2025 -

Gardena Honda responded

Patricia, thank you for your kind words! We're thrilled to hear you're satisfied with our service for your Honda CRV. We appreciate your trust and look forward to continuing to take great care of your vehicle! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2025

Super excellent service 👏 Thanks Art . muy Buena persona y servicio lo mejor. Muy Buena sala de espera More

by JOSEAN.HRDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Mar 21, 2025 -

Gardena Honda responded

We’re thrilled to hear you had such a positive experience! Our team works hard to provide excellent service, and we’re glad it showed. Thank you for your kind words about Art and our waiting room! We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2025

Explain the importance of getting my recall taken care of. And he did as promised he advised me. He also help getting me a quote for my side view mirror. Helped getting that ordered for me. More

by C_los1011
Recommend Dealer
Yes
Employees Worked With
Dell. He was very helpful
Report | Print
Mar 21, 2025 -

Gardena Honda responded

Thanks for the fantastic review! We're glad to hear our team provided you with valuable information and support. Your satisfaction is our priority, and we’re here to assist with any future needs. Enjoy your day! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2025

Went in for a maintenance because the car said so and Art mentioned 2 recalls that my car needed also, which I was aware of so he told me that they would like to get everything done all at once and it would More

by SUSAN_OSHIRO
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Mar 21, 2025 -

Gardena Honda responded

Thanks for sharing your experience, Susan! We're glad Art was able to keep you informed about your recalls and that the maintenance fit your schedule. We strive to make every visit efficient and hassle-free. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2025

I was preyed on and was sold a brand new lemon it's clear new management did nothing better for gardena honda. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember names
Report | Print
Mar 21, 2025 -

Gardena Honda responded

Tina, We would never knowingly sell a faulty new vehicle to any customer. We're disappointed you've had immediate issues with your new Honda. Should you like to discuss any of these vehicle issues further, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 17, 2025

I like the atención of good customer service, always nice and friendly,no complaints and always on time. More

by MALDONADO4495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yes
Report | Print
Mar 18, 2025 -

Gardena Honda responded

Thank you for the fantastic feedback, Maldonado! We're thrilled to hear you appreciate our friendly and prompt customer service. Your satisfaction is our priority, and we look forward to continuing to serve you with the same level of care! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 16, 2025

The entire staff were professional, helpful and courteous. In addition, the mechanics as well as the porters provided helpful advice and tips on how to keep your vehicle in an optimal condition. More

by G40009383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Mar 17, 2025 -

Gardena Honda responded

Thank you for the fantastic review! We're thrilled to hear our staff and mechanics made a positive impact during your visit. Your satisfaction is our priority, and we appreciate your support. Drive safe and see you next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 15, 2025

I felt like I was paying for too much services to be done. Now I am in debt because I felt pressured to purchase multiple services. More

by Prismacolor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Mar 17, 2025 -

Gardena Honda responded

We never want anybody to feel pressured to purchase any services they don't want or need. When you have a moment to discuss this further, please call me directly at 424-340-9120, as we always want our guests to feel comfortable here while servicing their vehicle. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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