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Gardena Honda - Service Center

Gardena, CA

4.6
1,612 Reviews
Call Service Center (424) 340-9300

1,612 Reviews of Gardena Honda - Service Center

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February 26, 2024

Very busy and they were short handed. My wait was a lot longer than expected. More

by Julie.ross
Recommend Dealer
Yes
Employees Worked With
Will Lopez
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Feb 29, 2024 -

Gardena Honda responded

Julie, We appreciate your patience and your feedback. We work our hardest to provide our guests with as prompt service as possible. We hope that your vehicle is treating you well and we look forward to completing services in a more timely manner at your next visit. Can't wait to see you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 26, 2024

I had a great experience. He was very kind, pleasant and attentive. I would recommend him to my friends and family. Overall a great experience. More

by CHRISTINAMSANCHEZ
Recommend Dealer
Yes
Employees Worked With
Jairo
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Feb 28, 2024 -

Gardena Honda responded

Christina, we are thrilled to hear about your positive experience with us! Thank you for recommending us to your friends and family. We strive to provide excellent service to all our customers, and we are glad we could meet your expectations. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 26, 2024

Was excited Monica was the best always try to help me She go forward and back with good news More

by ARMASFONS
Recommend Dealer
Yes
Employees Worked With
Monica Gomez
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Feb 28, 2024 -

Gardena Honda responded

Hi Armason, thank you for sharing your experience with us. We're thrilled to hear that Monica provided exceptional service and went above and beyond to assist you. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 25, 2024

The counter was ok ! But who ever worked on my car was horrible, careless, uncleanness. Very un profesional I think my next door neighbor so called garage man could've do More

by Juanpablo11
Recommend Dealer
No
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Feb 28, 2024 -

Gardena Honda responded

Juan Pablo, We take pride in providing quality service, which is why it's discouraging to see that's not what you received. At your convenience, I'd like to learn more about these concerns and help address them, as your satisfaction is extremely important to us. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

February 25, 2024

Excellent service, my advisor Alexis is exceptionally helpful. Someone always follows up to make s sure I’m satisfied. More

by DELORINA.FRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Feb 26, 2024 -

Gardena Honda responded

Hi Delorina, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Alexis provided you with exceptional service. It's our goal to always ensure our customers are satisfied. We appreciate your feedback and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 25, 2024

Waited too long to cashier out why 3 men sat behind the desk chatting to each other for more than 20 minutes. Wasted time while the cashier's were super busy. Maybe get rid of them and add another cashie More

by KBLAIS033168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Feb 28, 2024 -

Gardena Honda responded

Your time is valuable and we're disappointed it took too long to pay for your services. We will be sure to take your feedback into account, as we always want to be accommodating our guests in as timely a manner as possible. Thank you for bringing this to our attention and we look forward to providing you with a 5-star experience at your next visit. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

February 25, 2024

Everything turn out great I really like the service experience You need to a car wash to complete the experience More

by SAUCEDO.ANTONIO1987
Recommend Dealer
Yes
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Feb 26, 2024 -

Gardena Honda responded

Antonio, thank you for the 5-star review! We're thrilled to hear that you had a great service experience with us. We hope to deliver another excellent visit soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 24, 2024

The service manager was good. He did not apply pressure to accept service that I didn't want. More

by jbioteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Juaruqui
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Feb 26, 2024 -

Gardena Honda responded

Hi jbioteach, thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with our service manager and that you felt comfortable during your visit. We appreciate your review and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 24, 2024

Awesome as always , main reason I always go there I would definitely recommend to anyone More

by lflvg33
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
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Feb 26, 2024 -

Gardena Honda responded

Hi lflvg33, thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with us. Recommendations like yours mean the world to us, and we truly appreciate your support. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 23, 2024

Excelente servicio y muy amables las personas q reciben los clientes a la hora q llegan More

by hermezperez588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jauregui
Report | Print
Feb 23, 2024 -

Gardena Honda responded

Gracias por sus estrellas, Hermez! Estamos muy orgullosos de nuestro equipo por brindarle una visita excelente. Hasta la proxima! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

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