Gardena Honda - Service Center

The service Manager at Gardena Honda, Benny Nguyen, gave exceptional service by keeping me up to date with text status of my car’s progress. Benny was couteous and polite. Your dealer should hire more Servi exceptional service by keeping me up to date with text status of my car’s progress. Benny was couteous and polite. Your dealer should hire more Service Managers like Benny. More

Art was efficient and explained everything well. He got me in and out as promised. He got me in and out as promised. More

Always fast and professional. Great waiting area. And Art is always the best so this is why I bring both my Honda cars to him to service! A++++++ Great waiting area. And Art is always the best so this is why I bring both my Honda cars to him to service! A++++++ More

Always fast and professional. Great waiting area. And Art is always the best so this is why I bring both my Honda cars to him to service! A++++++ Great waiting area. And Art is always the best so this is why I bring both my Honda cars to him to service! A++++++ More

Professional, courteous, clear, helpful, fast, pleasant wait area, informative, concise, friendly, knowledgeable, great, kind, insightful wait area, informative, concise, friendly, knowledgeable, great, kind, insightful More

I wanted to take a moment to share feedback from my recent visit to Gardena Honda. When I arrived, I was greeted and assisted by Valerie. She was absolutely great—checked me in quickly, and was very recent visit to Gardena Honda. When I arrived, I was greeted and assisted by Valerie. She was absolutely great—checked me in quickly, and was very kind, professional, and friendly. She made the process smooth and pleasant. When my service was complete, I returned to her, and again, she was super professional and provided me with my paperwork so I could check out with the cashiers. Unfortunately, my experience at the cashier station was not on par with the level of service I’ve consistently received at Gardena Honda. There were two ladies at the cashier desk, and I was the only customer waiting to be assisted. Neither acknowledged me at all. I gave it a minute, assuming they might be wrapping up a work-related conversation. However, after standing there for a couple of minutes, I realized their conversation was personal—one of them sounded super irritated and was venting to the other about a customer issue. At that point, I politely interrupted and asked if they could assist me. One of them apologized and proceeded to help me, while the other continued to stare at me with what felt like clear irritation the entire time. This was surprising and disappointing, especially since everyone at Gardena Honda has always been so professional and welcoming. I genuinely did not expect this experience. Thank you for taking the time to read this—I appreciate the great service I usually receive and hope this feedback helps to maintain the high standards your team is known for. More

Qualit control is poor in service. I try to get my car fix correctly the first time I'm keep on getting different answer I try to get my car fix correctly the first time I'm keep on getting different answer More

Very professional and knowledgeable. Extremely nice and straight forward I will refer the next person who needs a car to honda! Extremely nice and straight forward I will refer the next person who needs a car to honda! More

Great service have been going there for year em familiar with a couple of employers there. Would recommend this place for service 👌 with a couple of employers there. Would recommend this place for service 👌 More

It was fast and easy, I checked in and they called me three hours later than my car was ready three hours later than my car was ready More