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Gardena Honda - Service Center

Gardena, CA

4.6
1,540 Reviews

1,540 Reviews of Gardena Honda - Service Center

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March 03, 2025

Excellent service from the person that did the service on my Honda pilot. Thank you More

by S.MAJANO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Quintanilla
Mar 05, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had an excellent experience with our service team. Your satisfaction is our priority, and we look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 02, 2025

Service advisor Khaled was answered my questions and provided clear explanation. Service was quick and hassle free More

by Jaboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled Alsayyed
Mar 03, 2025 -

Gardena Honda responded

Thank you, Jaboo! We’re thrilled to hear that Khaled provided you with clear answers and a smooth experience. Your satisfaction is our priority, and we appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 02, 2025

They took my car early, gave me a time quote and exceeded that expectation by finishing early. I appreciate that. I know they have a lot of cars but when you can time it out to where your customers feel like More

by davidleon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Q
Mar 03, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, David! We're thrilled to hear we exceeded your expectations with the timely service. Our team works hard to make every visit efficient, and we're glad you felt that difference. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 02, 2025

My appointment was at 9:30 to check what’s. Need to be done for “emissions system problem” that’s showing on the screen. Agent said 2 hours to do diagnostic testing. I told him specifically I n More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khaled Alsayyed
Mar 03, 2025 -

Gardena Honda responded

Nancy, We appreciate both your patience and your feedback. We certainly understand your frustration that your service took 5 hours longer than expected. We're disappointed this inconvenienced you, as this is never our intention. When you have a moment to speak further about this negative experience, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 02, 2025

Very reliable dealership and friendly service representative that keep you tuned on what's going on with your vehicle and recommendations on keeping your vehicle performing at the very best level More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 05, 2025 -

Gardena Honda responded

Rob, thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and we appreciate your recognition of our commitment to excellent customer service. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 01, 2025

They was fast with service my suv they was very helpful and friendly I will recommend anyone to buy a Honda More

by JOHDAJA789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockrille
Mar 03, 2025 -

Gardena Honda responded

We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us. Enjoy your Honda, and we look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 01, 2025

My agent got the work done fast and thoroughly. Friendly and nice.He did the Smog Check More

by NELSON-SHARION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smog personnel
Mar 03, 2025 -

Gardena Honda responded

Thanks for your awesome feedback, Nelson! We're thrilled to hear that your agent provided fast and thorough service during your Smog Check. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 28, 2025

I am grateful to Gardena Honda for their exceptional aftercare customer car service department’s and their comfortable customer lounge where I can enjoy a cup of coffee. More

by akijidragon777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car service teams
Mar 03, 2025 -

Gardena Honda responded

Thank you for your kind words! We're thrilled to hear you enjoyed our aftercare service and lounge. Providing a comfortable experience is important to us, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 28, 2025

The service was excellent. Art was very helpful on the service needs for my car and explained the results when I picked up the car. More

by GOYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art and the young lady who helped with my Lyft ride back to work and also the young lady who helped close out my bill.
Mar 03, 2025 -

Gardena Honda responded

We're thrilled to hear you had an excellent experience and that Art was able to assist you effectively. Providing clear explanations is important to us, and we're glad it made a difference. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 27, 2025

Great service Dept. Checked out my two recall notices. Got me in the next day as I was going on trip. Very organized, great waiting area, drinks, snacks, coffee two More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Feb 28, 2025 -

Gardena Honda responded

Missy, we’re thrilled to hear about your positive experience! Our team is dedicated to providing excellent service, and it’s great to know you enjoyed the amenities while you waited. We look forward to welcoming you back anytime. Safe travels on your trip! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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