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Gardena Honda - Service Center

Gardena, CA

4.6
1,583 Reviews

1,583 Reviews of Gardena Honda - Service Center

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May 24, 2025

Everything went smoothly and I love the fact that I got shuttle back home , great service over all More

by mob231176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
May 27, 2025 -

Gardena Honda responded

We’re thrilled to hear everything went smoothly and that you enjoyed the shuttle service. Your satisfaction is our priority, and we appreciate your feedback! Looking forward to serving you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 23, 2025

Jairo Baeza is a great service advisor he help me get my car fix. 1 More

by VICTOR0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
May 27, 2025 -

Gardena Honda responded

Thanks for the fantastic review, Victor! We're thrilled to hear that Jairo provided you with excellent service and got your car fixed. Your satisfaction means a lot to us, and we look forward to helping you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 23, 2025

It is close . Everyone says hello. My service person explains everything I need. I sit in waiting area, it's clean and cozy. More

by jujujules1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names..
May 27, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience. Our team takes pride in creating a welcoming atmosphere and providing clear communication. Your comfort is our priority, and we appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 22, 2025

Chris was courteous and well spoken. However, he was overbearing in the upsell of services and did not address my issue for a problem with my car. Additionally, when asked about the smog More

by Rtennelle100
Recommend Dealer
No
Employees Worked With
Chris H.
May 22, 2025 -

Gardena Honda responded

We never want our guests to feel uncomfortable or pressured into any services they don't want, which is why we appreciate you bringing this to our attention. We'd like to learn much more about your recent visit, as your opinion, satisfaction, and business are all extremely important to us. When you have a moment to speak further, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 22, 2025

Art was very helpful and professional. Everything was done in a timely matter thank you More

by DNIC357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
May 23, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that Art made a positive impact and everything went smoothly. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 22, 2025

Love the customer service here they are friendly and very helpful I am very satisfied with the customer service care they give More

by drkchcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
May 23, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our customer service team. Your satisfaction means a lot to us, and we’re here to help anytime you need! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 21, 2025

Original person did not show up. Typical high pressure sales pitch. Was told 'even if we can't do a deal we'll get you a tank of gas'. Didn't get the gas and was just ready to go aft More

by jamesbuffin2
Recommend Dealer
No
May 22, 2025 -

Gardena Honda responded

James, We're disappointed we fell short of expectations and you didn't get the tank of gas you were promised. I'd like to learn more about what transpired and what you were told by our team. When you have a moment to speak, please call me directly at 424-340-9120. Thank you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 21, 2025

It’s in a convenient location. Location is Pretty clean and well organized. Decent sized waiting area. My service advisor, Jairo was amazing. Great communication, up front pric More

by Scada2081!@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
May 22, 2025 -

Gardena Honda responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with Jairo and appreciated our space. Your satisfaction is our priority, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 20, 2025

My tires didn't get rotated when they needed to be I went in to get maintenance and my tired didn't get rotated when they needed to be More

by Floresviridiana97
Recommend Dealer
Yes
May 21, 2025 -

Gardena Honda responded

Thank you for bringing this to our attention. It's important we provide accurate service and we will be sure to address this with our team. We look forward to completing services at your next visit and providing you with the 5-star service that you deserve. See you then. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 19, 2025

They really did a great job! I would definitely recommend to any one out there. More

by MONETTW32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
May 20, 2025 -

Gardena Honda responded

We are so happy that you had an amazing visit here with us! We look forward to providing you with a 5-star experience in the future! Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com