Gardena Honda - Service Center

They told me my engine filter and cable filter was dirty with out checking the filters the fact that the filters was changed not to long ago,what tells me they didn’t bothered to even look check whether the with out checking the filters the fact that the filters was changed not to long ago,what tells me they didn’t bothered to even look check whether the filters were dirty or not .some body is not doing their job. More

Went above and beyond, he was kind and helpful and explained everything in detail Awesome! explained everything in detail Awesome! More

Excelente buena atención buen grupo Execelente , buena atención , buen grupo y Roxana la mejor de todas muy atenta a cada detalle atención , buen grupo y Roxana la mejor de todas muy atenta a cada detalle More

Art was efficient and explained everything well. He got me in and out as promised. He got me in and out as promised. More

Quick repairs, cordial greetings update on repairs Follow ups and excellent communication between customer and service writer repairs Follow ups and excellent communication between customer and service writer More

I’m appreciate good care of my car and All done in promised time. Thank you so much. promised time. Thank you so much. More

The service Manager at Gardena Honda, Benny Nguyen, gave exceptional service by keeping me up to date with text status of my car’s progress. Benny was couteous and polite. Your dealer should hire more Servi exceptional service by keeping me up to date with text status of my car’s progress. Benny was couteous and polite. Your dealer should hire more Service Managers like Benny. More

Professional, courteous, clear, helpful, fast, pleasant wait area, informative, concise, friendly, knowledgeable, great, kind, insightful wait area, informative, concise, friendly, knowledgeable, great, kind, insightful More

I wanted to take a moment to share feedback from my recent visit to Gardena Honda. When I arrived, I was greeted and assisted by Valerie. She was absolutely great—checked me in quickly, and was very recent visit to Gardena Honda. When I arrived, I was greeted and assisted by Valerie. She was absolutely great—checked me in quickly, and was very kind, professional, and friendly. She made the process smooth and pleasant. When my service was complete, I returned to her, and again, she was super professional and provided me with my paperwork so I could check out with the cashiers. Unfortunately, my experience at the cashier station was not on par with the level of service I’ve consistently received at Gardena Honda. There were two ladies at the cashier desk, and I was the only customer waiting to be assisted. Neither acknowledged me at all. I gave it a minute, assuming they might be wrapping up a work-related conversation. However, after standing there for a couple of minutes, I realized their conversation was personal—one of them sounded super irritated and was venting to the other about a customer issue. At that point, I politely interrupted and asked if they could assist me. One of them apologized and proceeded to help me, while the other continued to stare at me with what felt like clear irritation the entire time. This was surprising and disappointing, especially since everyone at Gardena Honda has always been so professional and welcoming. I genuinely did not expect this experience. Thank you for taking the time to read this—I appreciate the great service I usually receive and hope this feedback helps to maintain the high standards your team is known for. More

Qualit control is poor in service. I try to get my car fix correctly the first time I'm keep on getting different answer I try to get my car fix correctly the first time I'm keep on getting different answer More