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Gardena Honda - Service Center

Gardena, CA

4.5
1,691 Reviews
Call Service Center (424) 340-9300

1,691 Reviews of Gardena Honda - Service Center

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April 09, 2025

Dale was very accommodating and understood I had to leave my car over the weekend. Secured me a rental car. Contacting me Monday to confirm that my car was ready More

by roaringlion08
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Apr 10, 2025 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with Dale. Our team always strives to provide excellent service, and it’s great to know we met your expectations. Enjoy your week, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 08, 2025

Had wait for 4/5 yrs without any update and wasn’t able use my coupon. More

by rosaalicia2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Apr 08, 2025 -

Gardena Honda responded

Rosa, We appreciate your feedback and would like to learn more about what transpired and see how we can assist you. When you have a moment, please call me directly at 424-340-2190. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 08, 2025

Great service ! ! I’ve never had an issue with any of the employees here whatsoever. Highly recommend this dealership. More

by william112394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Apr 09, 2025 -

Gardena Honda responded

Thanks for the fantastic review, William! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 08, 2025

I really appreciated the service advisor Benny, he helped me get exactly what I needed for my car without any worries and was transparent about everything. Definitely one of the best advisors there. More

by Castsaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Apr 09, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Benny. Our team strives to provide transparent and helpful service, so it's great to know we hit the mark. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 07, 2025

Excellent service and timely done, will definitely come back to this dealer for services, thank you! More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Apr 08, 2025 -

Gardena Honda responded

Thanks for your fantastic feedback, Victor! We’re thrilled to hear you had a great experience with our service. We look forward to welcoming you back for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 07, 2025

Chris was very helpful and help with good promotion. They were quick to do an oil change. More

by esmee.zaratee94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 08, 2025 -

Gardena Honda responded

Thanks for the awesome feedback, Esmee! We're thrilled to hear that Chris provided great service and quick oil change assistance. We always aim to promote efficiency and quality. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2025

All good. I feel confident that my car's maintenance is in good hands. I'm happy I got the required maintenance completed. More

by erikasellispr
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Apr 08, 2025 -

Gardena Honda responded

Erika, we’re thrilled to hear you’re feeling confident about your car's maintenance! Providing top-notch service and peace of mind is our priority. Thanks for the great feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2025

Arturo/service has been vey helpful, providing excellent customer service. I am very satisfied with his professionalism. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo, Gardena
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Apr 07, 2025 -

Gardena Honda responded

Thanks for the great feedback, T! We're thrilled to hear that Arturo provided you with excellent service. Your satisfaction means a lot to us, and we appreciate your recognition of his professionalism. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2025

Corteous staffs. Chris H. Was my rep & when he was off, I still got updates concerning my car. Well kept & clean customer’s lounge. The work done was still on warrant More

by FARELLE_TAP5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hannig
Report | Print
Apr 07, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Chris and our team. Keeping you updated and providing a clean space is our priority. We're glad your car is still running strong after all these years! Your loyalty means a lot to us. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2025

The cashier was not helpful, rude and lack basic customer service skills, also I didnt receive my 20% discount. More

by HondaSurvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Apr 07, 2025 -

Gardena Honda responded

Thank you for taking the time to share your experience. We're disappointed to read about this negative interaction with a member of our team and would like the opportunity to speak with you about this further, as well as look into why this discount was not applied. When you have a moment, please call me directly at 424-340-2190. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

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