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Gardena Honda - Service Center

Gardena, CA

4.7
570 Reviews
Call Service Center (424) 340-9300

570 Reviews of Gardena Honda - Service Center

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May 09, 2024

I have dealing with Gardena Honda going on two years I bought three Honda Odyssey for my self and I introduce other people who bought up to four vans the people there is nice treats you with respect and v More

by Ethan Armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All most every one works with me Ryan Kevin Sam the financial people can’t remember some names
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May 10, 2024 -

Gardena Honda responded

Ethan, thank you for your continued support and for bringing others to Gardena Honda. We are thrilled to hear that you have had positive experiences with our team and our service. We strive to provide excellent customer service and professionalism at all times. We appreciate your kind words. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 08, 2024

Horrible service and horrible wait time never going back to this place I waited over 2 hours for just an oil change More

by f_rodriguez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benny
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May 23, 2024 -

Gardena Honda responded

It's important we are providing both prompt and quality service and we're disappointed that's not what you received. Your opinion and feedback are both extremely important to us, which is why we'd like the opportunity to speak with you about this further. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

Helpful
May 08, 2024

The dealership in general looks great very nice and accommodating . I like the new snacks being offered More

by ISABAK05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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May 09, 2024 -

Gardena Honda responded

Thank you so much for your positive review! We're glad that you enjoyed the new snacks and that you found our dealership to be accommodating. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 08, 2024

Always a great visit all staff very helpful and friendly! I live in Corona but only visit this dealership for service More

by Aavidales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
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May 09, 2024 -

Gardena Honda responded

Hi Aavidales, thank you for taking the time to share your positive experience with us! We're delighted to hear that our staff was helpful and friendly during your visit. We appreciate your loyalty and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 08, 2024

Good customer service department, and great prices for essential repairs. Christian is a very fine service representative. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in the service department.
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May 09, 2024 -

Gardena Honda responded

Hi Robert, thank you for your positive feedback! We are thrilled to hear that you had a great experience with our customer service team and found our prices to be reasonable. We appreciate your kind words about Christian, and we will be sure to pass along the praise. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 08, 2024

The service was quick and the staffs were very helpful. The new waiting room is awesome! Will keep scheduling my car for service here! More

by ANTHONYSILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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May 09, 2024 -

Gardena Honda responded

Anthony, we're thrilled to hear that you had a positive experience at our service center! We're glad you enjoyed our new waiting room and found our staff helpful. Thank you for choosing us, we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 08, 2024

Brought my vehicle in for the programming of an additional key, an issue with the trim on my steering wheel and activation of my alarm system. Mike Garcia, the service advisor, was very professiona More

by JOSE.A.VASQUEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
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May 09, 2024 -

Gardena Honda responded

Hi Jose, thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that Mike provided you with professional and knowledgeable service. It's great to know that your experience at our dealership was enjoyable and efficient. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 08, 2024

Alexis was very helpful and made the whole process easy and delivered on the time needed to finish. More

by RICHARD_728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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May 10, 2024 -

Gardena Honda responded

Hi Richard, thank you for the kind words! We're thrilled Alexis provided you with excellent service and made your experience smooth and efficient. We appreciate your feedback and look forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 07, 2024

Very helpful, satisfied with the work and customer service . No complaints from me at all More

by DALLAS896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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May 08, 2024 -

Gardena Honda responded

Hi DALLAS896, thank you so much for your kind words! We're thrilled to hear that you found our work helpful and were satisfied with our customer service. If you ever need anything in the future, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 06, 2024

Nice staff, slightly confused of the new layout since they remodeled. Would have liked better directions to follow. Other than that, they were quick and polite. More

by Marlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
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May 06, 2024 -

Gardena Honda responded

Marlyn, We're happy that overall you had a quality experience. We appreciate the feedback regarding the directions. We'll definitely be sure to take this into account and we look forward to seeing you here at your next service visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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