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Gardena Honda - Service Center

Gardena, CA

4.7
570 Reviews
Call Service Center (424) 340-9300

570 Reviews of Gardena Honda - Service Center

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May 06, 2024

The service was very professional. All the employees was so kind and very helpful. Outstanding experience. More

by havoej5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero was my advisor.
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May 07, 2024 -

Gardena Honda responded

Hi havoej5, thank you for your glowing review! We are thrilled to hear that you had a professional and outstanding experience with our team. Our employees strive to provide excellent service, and we are glad that their kindness and helpfulness stood out to you. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 06, 2024

Art was very helpful and had service on my car done quickly. Had my car in no time. Thanks More

by TONYASIS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
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May 07, 2024 -

Gardena Honda responded

Hi Tony, thank you so much for taking the time to share your positive experience with Art! We're thrilled to hear that he was able to provide you with quick and efficient service for your car. We appreciate your feedback and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 06, 2024

Service provided by Mike was efficient and very quick and personable will refer others definitely to the dealership More

by LELE_COLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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May 07, 2024 -

Gardena Honda responded

Hi Lele, thank you for sharing your positive experience with us! We're thrilled to hear that Mike provided you with efficient and personable service. Referrals are the highest compliment we can receive, so we truly appreciate you spreading the word about our dealership. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 06, 2024

Had a good experience. Great communication throughout. Would recommend and definitely will come back next time. More

by RAMIREZANDY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
May 07, 2024 -

Gardena Honda responded

Hi Ramirez, thank you for sharing your positive experience with us! We're delighted to hear that you found our communication to be great. We appreciate your recommendation and look forward to welcoming you back next time. If you have any questions or need further assistance, feel free to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 06, 2024

I wish the cost is lower as it is getting quite expensive to do routine service let alone to fix something that needs to be replaced More

by EKARYADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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May 07, 2024 -

Gardena Honda responded

We appreciate both your business and your feedback. Your opinion and satisfaction are both very important to us, which is why I'd like the opportunity to speak with you further about the cost of our services and repairs. At your convenience, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

Helpful
May 06, 2024

Waiting for 3 hours without any service at all Given for oil change-even I got charged realizing nobody worked on my car, once I was leaving the place-management apologized giving me some credit, wond More

by Maguz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Jauregui
Report | Print
May 15, 2024 -

Gardena Honda responded

Thank you for taking the time to speak with us earlier about your experience. Your time is valuable and it's important we are completing services in a more timely manner. We look forward to seeing you at your next visit and getting you in and out of here quickly. Should you have any questions before your next visit, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

Helpful
May 05, 2024

Excellent service from entering to drop the car till pick up the car nice waiting area free coffee come along with it great I be back again to drop my car with service depend on More

by MKKHALIK12311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo great service trusted
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May 06, 2024 -

Gardena Honda responded

Hi MKKHALIK12311, thank you so much for the kind words! It's great to hear that you had such a positive experience with us. We look forward to welcoming you back again in the future for all your car service needs. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 05, 2024

Just to begin with, Art is the absolute best. He has all the answers to my questions and is very professional. Thank you Art! More

by Andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
May 06, 2024 -

Gardena Honda responded

Hi Andrade, thank you so much for your kind words about Art! We're thrilled to hear that he provided you with excellent service. If you have any more questions or need assistance, please don't hesitate to reach out. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 05, 2024

They are great! They get better every time I go. Everyone is genial, accommodating, and they make it comfortable to be there. More

by YOLANDA_SINCLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale and Alex (or Alexsis?)
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May 06, 2024 -

Gardena Honda responded

Yolanda, we strive to create a welcoming environment for all our customers and we are glad that you feel comfortable every time you visit us. Thank you for your kind words and for choosing Gardena Honda! Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 04, 2024

The employees are always attentive friendly and very helpful, I really appreciate the help they always offer me , I hope that service never changes.thaks a lot. More

by Arturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo and Ricky they are awesome.
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May 06, 2024 -

Gardena Honda responded

Hi Arturo, thank you so much for your kind words! We're pleased to hear you've had a positive experience with our team. Providing exceptional service is always our top priority, and we appreciate your feedback. We look forward to continuing to serve you in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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