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Gardena Honda - Service Center

Gardena, CA

4.7
570 Reviews
Call Service Center (424) 340-9300

570 Reviews of Gardena Honda - Service Center

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May 04, 2024

It was a fast and good experience. The people were very friendly and helpful. Thanks More

by EVELYN18.NG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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May 06, 2024 -

Gardena Honda responded

Hi EVELYN18.NG, thank you for your kind words! We strive to provide excellent customer service, and we're glad our staff was friendly and helpful. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 04, 2024

Great just, one thing people move too slow it’s see that they don’t care that people are waiting More

by LILI.PEREZ1015.TURCIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
May 06, 2024 -

Gardena Honda responded

Lili, We appreciate both your business and your feedback. Your time is valuable and we always want to be providing you and our guests with the most prompt service possible. We will be sure to take this into account and will be making sure we accommodate you and everyone in a more timely manner in the future. Hope your vehicle is treating you well. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 03, 2024

They’re courteous and get you right in with appt, sometimes without. Nice new customer waiting area and everyone is pretty friendly. My concern is that service dept couldn’t find the exact source of More

by GardenaJack
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 06, 2024 -

Gardena Honda responded

Jack, We're happy to see you are satisfied with the service you are provided and you like our new and improved facility. We are disappointed that we've been unable to duplicate this braking noise concern. If this noise persists, please call me directly at 424-340-9120 and we will try our best to continue to pinpoint it. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

Helpful
May 03, 2024

Great team with great service. They were good and accurate with the servi es provided. More

by YVONNE890308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
May 06, 2024 -

Gardena Honda responded

Yvonne, thank you for your kind words! It's great to hear you had a positive experience with our team. We take pride in delivering accurate and top-notch service to all our clients. Your feedback is greatly appreciated and we look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 03, 2024

I have been taking my Honda Pilot for 17 years. I have worked with the same service advisor the whole time, Art Jauregui. Always helped me review what had been done and what needs to be done. Excel More

by FOXY2BEAUTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauregui, Leo Gomez, Rommel Tsuruta
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May 06, 2024 -

Gardena Honda responded

Thank you so much for your glowing review, FOXY2BEAUTY! We are thrilled to hear about your positive experiences with our team over the years, especially with Art Jauregui. We are honored to have you as a loyal customer and look forward to serving you for many more years to come! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 03, 2024

Dealer has the BEST customer service ever. And my vehicle was completed in a timely matter. More

by GERNICA JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
May 06, 2024 -

Gardena Honda responded

Hi Gernica, thank you for your kind words and 5-star rating! We are thrilled you had a positive experience with us and that your vehicle was completed in a timely manner. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 01, 2024

When I dropped my car off I was told that it would be a 3 hr wait. Jairo Baeza asked if I needed a ride home. I declined. I was notified that my car was ready before 3 hrs and was very pleased with his assis More

by MICHELLE.EDWARDS1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baeza,Jairo
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May 02, 2024 -

Gardena Honda responded

Hi Michelle, we're thrilled to hear about your positive experience with Jairo at our service center! Providing excellent assistance and care is always our top priority. Thank you for choosing us for your car service needs. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 01, 2024

Thanks for the service provided by representative and on time service. Very kind ND considerate to customers. More

by INM05446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
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May 02, 2024 -

Gardena Honda responded

Hi INM05446, thank you for your positive review! We're so glad to hear that you had a great experience with our representative and that our service was on time. We strive to be kind and considerate to all of our customers. We appreciate your feedback and hope to serve you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
May 01, 2024

Excellent customer service and staff very co. operative and polite.Great waiting place with all kind of refreshments and comfort. More

by TALKONHNU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
May 02, 2024 -

Gardena Honda responded

Thank you so much for the kind words, TALKONHNU! We're delighted to hear that you had a positive experience with our customer service team and found our waiting area to be comfortable. We strive to provide top-notch service to all our customers. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
April 30, 2024

They were friendly and speedy with getting my car ready. They employees were really nice as well. More

by JERLIDUENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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May 01, 2024 -

Gardena Honda responded

Hi JERLIDUENAS, thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to provide friendly and efficient service for your car. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Helpful
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