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Gardena Honda - Service Center

Gardena, CA

4.6
1,523 Reviews
Call Service Center (424) 340-9300

1,523 Reviews of Gardena Honda - Service Center

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January 09, 2025

Unprofessional, 4 days to give me a wrong diagnostic trying to charge almost $6,000 for the reparations when my car doesn't have anything wrong only need a calibration I paid $80 in another place where More

by efrainveliz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Guerrero
Report | Print
Jan 10, 2025 -

Gardena Honda responded

Efrain, It's vital we're providing accurate service here and it's discouraging that did not happen. At your convenience, please call me directly at 424-340-9120, as I'd like to learn more about this so we can address this appropriately with our service team. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

Good but could have used better communication. It took over an hour to get the status of my vehicle when I called More

by DONALDGBROWN55
Recommend Dealer
Yes
Report | Print
Jan 10, 2025 -

Gardena Honda responded

Donald, It's important we're providing quality communication and it's disappointing it took this long to get the status of your vehicle. I'd like to learn more about when you called and what caused this delay. At your convenience, please call me directly at 424-340-9120. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 08, 2025

ALL Staff is always friendly and courteous. They are very kind in applying discounts coupons/promotions to qualifying services our vehicles need. More

by CCARDENAS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Jan 09, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our team. We always strive to provide friendly service and ensure our customers benefit from our promotions. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 08, 2025

Dale was very informative and positive about Honda and it's service. I appreciate him as an advisor. More

by ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
Report | Print
Jan 09, 2025 -

Gardena Honda responded

CT, thank you for your fantastic review! We’re thrilled to hear that Dale provided you with informative and positive service. We’re lucky to have him on our team, and your appreciation means a lot to us. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 05, 2025

Son un equipo que trabajan de manera muy profesional y responsable brindando confianza y calidez a sus clientes. More

by gonzalezmariadelosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bajeza, Jairo
Report | Print
Jan 06, 2025 -

Gardena Honda responded

Estamos encantados de saber que sintió el profesionalismo y la calidez de nuestro equipo. Su confianza en nosotros significa mucho y estamos comprometidos a mantener ese nivel de servicio. Esperamos continuar nuestro viaje juntos! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

January 05, 2025

Great service in and very punctual with the timing they give you.. exeptional staff.. definitely will return More

by KEKKY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled
Report | Print
Jan 06, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our punctual service and exceptional staff. Your kind words mean a lot to us. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 03, 2025

Decepcionada de ustedes, Me dieron un diagnostisco de mi carro que no es. Pesimo servicio More

by Rosa Maciel
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Alexis Quintanilla
Report | Print
Jan 03, 2025 -

Gardena Honda responded

Rosa, Es importante que brindemos un servicio preciso y de calidad, y es desalentador leer esto. Cuando tenga un momento para hablar, llámeme directamente al 424-340-9120, ya que me gustaría saber más sobre en qué nos quedamos cortos. Espero tener noticias tuyas. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

January 02, 2025

Every person who helped me or asked if I needed assistance was very helpful and polite. The service department is huge, it has expanded over the years More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Jan 06, 2025 -

Gardena Honda responded

Thanks, Junior! We're thrilled to hear about your positive experience with our team. Our service department's growth reflects our commitment to customer satisfaction, and we're glad our staff could assist you. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 01, 2025

Excelente servicio al cliente. Muy amables y amigables. Me ayudaron acercarme a mi pago presupuestado. More

by esmeraldagc1308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hernandez
Report | Print
Jan 02, 2025 -

Gardena Honda responded

Esmeralda, gracias por tus maravillosos comentarios! Estamos encantados de saber que nuestro equipo le brindó un excelente servicio y lo ayudó a mantenerse dentro de su presupuesto. Su satisfacción es nuestra prioridad y esperamos poder servirle nuevamente! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

January 01, 2025

Benny was great! Always kept me in the loop and check in with before and after I made my decision on the work that had to be done in my car. More

by Lyanne Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Jan 02, 2025 -

Gardena Honda responded

Lyanne, thank you for your fantastic feedback! We're thrilled to hear that Benny provided such attentive service and kept you informed throughout the process. Your satisfaction is our priority, and we look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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