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Gardena Honda - Service Center

Gardena, CA

4.6
1,521 Reviews

1,523 Reviews of Gardena Honda - Service Center

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December 29, 2024

Great customer service, I’m very happy with the service Alexis provides, I have never had any issues with them. More

by ingridcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jan 02, 2025 -

Gardena Honda responded

Ingrid, we’re thrilled to hear about your positive experience with Alexis! Our team is dedicated to providing top-notch service, and it’s fantastic to know we’ve met your expectations. Thanks for your support and for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 28, 2024

Dylan was a pleasure to meet. Dylan handled my maintenance in a timely manner and was a very kind individual. More

by Francois Chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Dec 30, 2024 -

Gardena Honda responded

Francois, we’re thrilled to hear about your positive experience with Dylan! Timely service and kindness are what we strive for. Thank you for sharing your feedback—it truly makes a difference! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 28, 2024

Alexis was very friendly and a good listener to my needs of my car👌🏻great service and good timing🖤 More

by Maribel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis👍🏻
Dec 30, 2024 -

Gardena Honda responded

Thank you for your fantastic review, Maribel! We're thrilled to hear that Alexis provided you with friendly and attentive service. Your satisfaction is our priority, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 27, 2024

Always ready to assist and correct any problems that arise. Answers and address any queries that are important to customers. More

by kkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Dec 30, 2024 -

Gardena Honda responded

Thanks for your feedback! We're glad to hear that our team is meeting your needs and handling any issues promptly. Your satisfaction is important to us, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 27, 2024

Service Department exceeds my expectations every time! Marvin and Chris always take good care of my vehicles. More

by cindy.david0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero and Marvin Cabrera
Dec 30, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Cindy! We're thrilled to hear that Marvin and Chris consistently exceed your expectations. Your satisfaction means a lot to us, and we appreciate your trust in our service department! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 26, 2024

Very unorganized appointment. I had to wait over 30 minutes after I canceled my appointment just to get my car back when it was sitting right in front of me. No one would pull it More

by Isaac Hussaini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale
Dec 27, 2024 -

Gardena Honda responded

Isaac, It's extremely discouraging to see you've faced numerous issues here and it took this long to return your vehicle to you at your last visit. There are clearly improvements that must be made here in our service department, which is why I'd like the opportunity to speak with you further about your experiences here. When you have a moment, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 26, 2024

Bad My appointment was at 9:15 I left at 1:30 too much time wasted I was not happy with that appointment More

by myrnawin1970
Recommend Dealer
No
Dec 27, 2024 -

Gardena Honda responded

Myrna, Your time is valuable and we're disappointed to see it took this long to complete an oil change. When you have a moment to speak, please call me directly at 424-340-9120, as I'd like to learn more about when you stopped by, so I can look into what caused this delay. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 26, 2024

Very efficient and quick service. Friendly staff and very clean and comfortable environment. Highly recommend the Gardena location! More

by DANIAGARCIA2434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Dec 27, 2024 -

Gardena Honda responded

Thanks for the fantastic review, Dania! We're thrilled to hear you had such a positive experience with our team and enjoyed our space. Your recommendation means a lot to us, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 25, 2024

Gracias por el servicio que le hicieron a mi carro y por la atención amable del Sr. Jairo More

by MIGUELMARTINP63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Dec 26, 2024 -

Gardena Honda responded

Hola Miguel, gracias por la fantástica reseña! Estamos encantados de saber que tuvo una gran experiencia con nuestro servicio y el Sr. Jairo. Su satisfacción es nuestra prioridad y esperamos poder servirle nuevamente en el futuro! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

December 25, 2024

The service was quick, and the customer service was friendly. Extremely professional and made you feel like family at home. More

by prusso76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Art, Mario
Dec 26, 2024 -

Gardena Honda responded

Thanks for the kind words! We're thrilled to hear you enjoyed our quick service and friendly atmosphere. It's our goal to make everyone feel at home. We appreciate your support and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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