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Gardena Honda - Service Center

Gardena, CA

4.6
1,644 Reviews

1,644 Reviews of Gardena Honda - Service Center

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February 02, 2025

Great service, Good communication A plus service. I would take my car there for all services needs More

by Keclvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Feb 03, 2025 -

Gardena Honda responded

We're thrilled to hear you had such a positive experience with our service and communication. Your trust means a lot to us, and we look forward to helping you with all your car needs in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 02, 2025

The service department fail to notify me that what was wrong with the car. They should’ve at least call me. More

by TANAKAROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Feb 03, 2025 -

Gardena Honda responded

Tanaka, We're disappointed to see you were not informed about the issues with your vehicle. If you still need more information on this, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 02, 2025

The service I received was excellent! My Service Advisor Art was so helpful; he arranged to have all my service items addressed on this visit so I didn’t have to make multiple trips. He w More

by LATISHALAURE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Feb 04, 2025 -

Gardena Honda responded

Latisha, we’re thrilled to hear about your excellent experience with Art and Mike! Our team strives to make every visit seamless and informative. Thank you for your kind words and for choosing Gardena Honda. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 31, 2025

Great staff and receptionist for booking the service. Good location. Clean. Easy to find same-day appointment. Great promotional price for oil change. Good amenities while waiting. Wait time was a bit lo More

by Anam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 31, 2025 -

Gardena Honda responded

Anam, We're happy to see that overall you were satisfied with your experience. We appreciate your patience and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 31, 2025

Great service. Very welcoming, fast & efficient..Thank you Arturo for helping me with my needs getting me in an out of there. More

by RALVIDREZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Feb 01, 2025 -

Gardena Honda responded

Thanks for your fantastic feedback! We're thrilled to hear about your positive experience and appreciate your shoutout to Arturo. Our team strives to provide top-notch service, and it’s great to know we hit the mark for you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 30, 2025

Always great service. I have been going to this dealership since the 1980s. I'll continue to buy and service my vehicles at this dealership More

by victor_dickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Jan 31, 2025 -

Gardena Honda responded

Victor, we’re thrilled to hear you’ve had great experiences with us since the '80s! Your loyalty means the world, and we look forward to continuing to provide you with excellent service for years to come. Thank you for being part of our dealership family! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 30, 2025

service was great. everyone was friendly. They helped me a lot with my vehicle for my maintenance. More

by Kim Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
Jan 31, 2025 -

Gardena Honda responded

Kim, thank you for your fantastic review! We're thrilled to hear that our team provided you with friendly and helpful service. Your satisfaction is our top priority, and we look forward to assisting you with your vehicle maintenance in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 30, 2025

There is always some one there to help they make you feel like you are important and do there best to get out as soon as possible so thank you very much More

by GARFIELD.BOWENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Neyen
Jan 31, 2025 -

Gardena Honda responded

Garfield, thank you for your wonderful feedback! We're thrilled to hear that our team made you feel valued and supported. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to continuing to serve you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 29, 2025

Need better customer service! The dealer didn’t know where anything was and it was just and overall bad experience More

by JAy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember but he was wearing a long coat and is tall
Jan 30, 2025 -

Gardena Honda responded

Jay, It's discouraging to see you were dissatisfied with your recent visit. When you have an opportunity to speak, please call me directly at 424-340-9120, as I'd like to learn more about where we fell short. Your feedback allows us to improve and serve guests like yourself better. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 29, 2025

Good service. .interacted with 3 or 4 staff ,, they all were kind ... and did not wait too long.. More

by Frank F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jan 30, 2025 -

Gardena Honda responded

Thanks for the positive feedback, Frank! We're thrilled to hear you had a great experience with our team. Your satisfaction is important to us, and we’re working hard to make every visit even better. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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