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Gardena Honda - Service Center

Gardena, CA

4.6
1,592 Reviews
Call Service Center (424) 340-9300

1,592 Reviews of Gardena Honda - Service Center

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January 10, 2025

Good service. Good follow up. Got in and out in a timely manner. Gray one of the manager's helped with an issue. Good guy More

by Rebecca.cohen59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grey. And Benny
Report | Print
Jan 13, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Rebecca! We're thrilled to hear about your positive experience and Gray’s assistance. Timely service is our priority, and it’s great to know we hit the mark for you. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Jan 13, 2025 -

Rebecca.cohen59 responded

You are welcome

January 10, 2025

I when to take my car to the service I wait almost 30 minutes to someone attending me then they my car on for more than 20 minutes to take inside after 25 minutes they told me is ready wow is amazing le More

by MARTINEZAN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
Jan 13, 2025 -

Gardena Honda responded

Your time is valuable and you should have been taken care of in a much more timely manner. It shouldn't have taken nearly an hour to start this process and this is something we will be reviewing with our team and improving on. We appreciate you bringing this to our attention and we look forward to accommodating you much quicker when you arrive at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

Great service from Benny, great communication and timely response. I will go back to him again More

by Ez2k24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny nyugen
Report | Print
Jan 10, 2025 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with Benny! Our team prides itself on communication and service, and it's fantastic to know we hit the mark. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

The process was smooth and straightforward. Sales rep Emilio provided excellent service, making everything easy and seamless. More

by MARIA_T026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Report | Print
Jan 10, 2025 -

Gardena Honda responded

Thanks for your wonderful feedback, Maria! We're thrilled to hear that Emilio made your experience smooth and enjoyable. Our team is dedicated to providing top-notch service, and it's great to know we met your expectations. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

Fast service I will tell everyone to come back and get service for honda in most towns More

by Terrie Dear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Report | Print
Jan 10, 2025 -

Gardena Honda responded

Terrie, we're thrilled to hear you had a great experience with our fast service! Thank you for spreading the word about us—your recommendation means a lot. We look forward to seeing you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

There was a long line but our rep helped get us in and out fast. More

by MYLUV_1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Report | Print
Jan 10, 2025 -

Gardena Honda responded

Thanks for the great feedback! We’re thrilled to hear that our team was able to assist you quickly, even with the line. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

My Advisor Jairo is amazing. He’s always very helpful and kind. I can always count on him to make sure everything is done correctly. More

by ILUVKARI10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Jan 10, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Jairo. Our team values helpfulness and kindness, and it’s great to know Jairo is making such a difference for you. We appreciate your feedback and look forward to continuing to support you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

Great customer service Khaed explained in detail what my 2005 Honda Accord needs and was very sympathetic to pocket book concerns . I highly recommend this dealership. More

by b-sherrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khlead
Report | Print
Jan 10, 2025 -

Gardena Honda responded

Thank you for choosing Gardena Honda! We're thrilled to hear our team was able to properly care for your Honda Accord and we look forward to providing you with another stellar visit in the future. Take care! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

Very good service and Will very friendly and excellent attention from him thanks for everything More

by diegoparedescm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WILL
Report | Print
Jan 10, 2025 -

Gardena Honda responded

Thanks for the wonderful feedback, Diego! We're thrilled to hear you had a great experience with Will. Our team is dedicated to providing excellent service, and your kind words motivate us to keep up the good work. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

I when in for some service I mention a update on my vehicle and they didn’t fix it I still have this update see the dealer on odometer is kinda bugging to see it More

by MARQUEZAWRY2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo
Report | Print
Jan 10, 2025 -

Gardena Honda responded

We're disappointed this update was not addressed. When you have a moment, please call me directly at 424-340-9120, and I will be happy to help get this taken care of, as well as address any other concerns you might have. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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