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Gardena Honda - Service Center

Gardena, CA

4.6
1,638 Reviews

1,638 Reviews of Gardena Honda - Service Center

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January 24, 2025

Had an appt Wednesday the 22 10am display window went out.No music no camera no phone nothing worked it was black I have a 2023 honda odyssey still under warranty purchased it in october 2023 they change More

by Cody Lewis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 27, 2025 -

Gardena Honda responded

Cody, We appreciate you taking the time to share this. When you have a moment, I'd like to look into this further and see why you were charged for this despite your Odyseey still being under warranty. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 22, 2025

Love the new look/makeover of the dealership. Art is AMAZING, he always gives me real results. More

by TWETIEBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Jan 23, 2025 -

Gardena Honda responded

We're thrilled you love the new look of the dealership. Art is indeed a gem, and we’re glad he’s providing you with the results you’re looking for. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 20, 2025

Everyone is always so nice and the service/hospitality is always on point. Art is my go-to. He is very knowledgeable, genuine, and super helpful! More

by paris.fields15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Jan 21, 2025 -

Gardena Honda responded

Thanks for the fantastic review, Paris! We're thrilled to hear you had a great experience with our team, especially Art. His dedication to providing excellent service truly makes a difference. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 19, 2025

My service attendant was great. Also the receptionist when I was checking out was very kind and considerate of the time I had to wait. I would recommend people to Gardena Honda for More

by denyne64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jan 20, 2025 -

Gardena Honda responded

Denyne, thank you for your fantastic review! We're thrilled to hear that our team provided you with great service and a positive experience. Your recommendation means a lot to us, and we look forward to serving you again at Gardena Honda! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 18, 2025

Help me find the best deal to get my car fixed. He also help me rent a car while my car is in service. They took care of my needs. Thank you very much. More

by Maianh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jan 20, 2025 -

Gardena Honda responded

Maianh, we’re thrilled to hear you had such a positive experience! Our team is dedicated to providing the best service, and we’re glad we could assist you with both your car repairs and rental needs. Thank you for the kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 18, 2025

Always customer first sincerity and great staff. Waiting room is also good. Nice amenities. A+ More

by Madhu.soma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art and Benny (service center)
Jan 20, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our customer-first approach and amenities. Our team works hard to create a welcoming environment, and your kind words motivate us to keep it up. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 18, 2025

Steven very helpful he took care and was courteous friendly. Contacted me as soon as my care was finished. I had standard service call. And both recall issues completed More

by ALAN.MOSKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 20, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Alan! We're thrilled to hear that Steven provided you with such great service. Our team is always here to ensure your experience is smooth and satisfactory. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 18, 2025

Great and courteous customer service. Very nice and comfortable waiting area. Fast and efficient maintenance service. More

by ayspencer56
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Jan 20, 2025 -

Gardena Honda responded

Thanks for your fantastic review! We're thrilled to hear you enjoyed our customer service and comfortable waiting area. Our team works hard to provide fast and efficient service, and it’s great to know we hit the mark. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 18, 2025

They don’t have a ride for people that get their car service their and to top it off no where to sit they had a event and kicked out all the service customers out and didn’t offer a ride on that day kno More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Jan 20, 2025 -

Gardena Honda responded

Ricardo, We must be much more accommodating than this. Your disappointment is completely justified and we appreciate you sharing your concerns. When you have an opportunity to discuss them further please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 18, 2025

I am very grateful to the employees for their quick and efficient service.Tank you More

by karenamirkhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bernaba
Jan 20, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our team. Your appreciation means a lot to us, and we look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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