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Gardena Honda - Service Center

Gardena, CA

4.5
1,661 Reviews
Call Service Center (424) 340-9300

1,661 Reviews of Gardena Honda - Service Center

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June 25, 2025

Easy to make appointments. Waiting time reasonable . Waiting area very nice and comfortable. Friendly representative. More

by AMSORTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Jun 26, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with us. Our team works hard to ensure comfort and efficiency. We appreciate your kind words and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 25, 2025

Very attentive. Explained everything they were servicing my vehicle for. We’re very prompt with their time management. More

by cynthiafloresmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Jun 26, 2025 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear that our team provided attentive service and clear explanations. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 25, 2025

They sold us a oddesy 2025 that we had to go back to dealer ship because it wasn’t ready to drive instead of enjoying bare van we were car less and the sales person kept lieing to us very bad experienc More

by Belenmedina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Report | Print
Jun 26, 2025 -

Gardena Honda responded

Hi Belen, We completely understand the inconvenience of not having a vehicle. We tried to put you into a loaner vehicle for the time being, but unfortunately, your insurance is not what we require in order to drive a loaner vehicle. We were able to complete your vehicle repairs early the next day and return it to you. We hope you're enjoying your new 2025 Odyssey now and should you ever need any assistance with anything in the future, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 24, 2025

My experience with the dealership was great I wasn't expecting a car I was there with someone else and ended up getting myself a car to More

by JENEANEANDREWS2
Recommend Dealer
Yes
Employees Worked With
A really nice young lady don't remember her name
Report | Print
Jun 25, 2025 -

Gardena Honda responded

Thanks for sharing your experience! We're thrilled to hear you had a great time and ended up finding a car for yourself. Enjoy your new ride, and we look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 24, 2025

Courteous and professional. Our service writer Benny Nguyen informed us thoroughly and advised us as to the service that needed to be prioritized. More

by achduneener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
Report | Print
Jun 25, 2025 -

Gardena Honda responded

Thank you for the fantastic feedback! We're thrilled to hear that Benny provided you with thorough and professional service. We appreciate your trust and look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 23, 2025

My advisor Benny was fast to accomodate my needs, answers my questions nicely.Appreciate the service. More

by titoading
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Jun 24, 2025 -

Gardena Honda responded

Thank you for the fantastic feedback! We're thrilled to hear that Benny provided you with speedy and helpful service. Your satisfaction is our priority, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 23, 2025

Great service friendly staff airways feel welcomed will be returning to get service to gardena honda More

by perezemilio36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jun 24, 2025 -

Gardena Honda responded

Thank you for your fantastic review! We’re thrilled to hear you enjoyed our friendly service and felt welcomed. We look forward to seeing you again for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 22, 2025

Sheek has an excellent service. He walked me around to see what I liked. He explain me well about the cars. I give him credit his very patient. Like I said his service was great!! ? More

by LETTYDIAZ101
Recommend Dealer
Yes
Employees Worked With
Sheek
Report | Print
Jun 23, 2025 -

Gardena Honda responded

Thank you for your fantastic feedback! We’re thrilled to hear that Sheek provided you with excellent service and helped you find the perfect car. Your satisfaction is our priority, and we appreciate your kind words! Enjoy your new ride! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 22, 2025

It take too long need to communicate more and bring back free cookies. Also need to let the customer know when is the gree shuttle ride is coming next More

by YERICSYDNNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manger is cool also Art
Report | Print
Jun 23, 2025 -

Gardena Honda responded

We always want to be accommodating our guests and providing them with the best service and communication possible, which is why we'd like the opportunity to speak with you further and learn more about where we've been falling short. At your convenience, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 22, 2025

Gardena Honda did a great job inspecting my Honda Pilot for the Brake pedal recall and also doing my oil change . Great customer service and excellent work. More

by cadena2288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
Report | Print
Jun 23, 2025 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our service team. Ensuring your Honda Pilot is safe and well-maintained is our top priority. We appreciate your trust in us and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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