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Gardena Honda - Service Center

Gardena, CA

4.6
1,527 Reviews

1,527 Reviews of Gardena Honda - Service Center

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November 29, 2024

Everything was perfect from beginning to end. Extremely helpful service. Top of the line I can’t complain. More

by Gmorosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled
Dec 03, 2024 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear everything went perfectly and that our service met your expectations. Your satisfaction means the world to us, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 29, 2024

The dealership was clean and tidy with all team members ready to work and lend the help in hand wherever needed. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid
Dec 03, 2024 -

Gardena Honda responded

Thank you, Sunshine! We're thrilled to hear you had a great experience with our team. We take pride in maintaining a clean environment and being ready to assist our customers. Your feedback motivates us to keep up the good work! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 29, 2024

Sometimes hit or miss with service, they will either take too long or give you the car right away. I always make appointments and yet it’s inconsistent. More

by Tirale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Dec 03, 2024 -

Gardena Honda responded

We always want to be providing 5-star service at each visit, and we're disappointed to see that's not happening. Should you like to discuss any issues you've experienced here, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 28, 2024

great service was great and quick. benny is such an amazing nice gentleman. thank you for the great experience. More

by NATALYLARIOS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
benny , victor
Dec 03, 2024 -

Gardena Honda responded

Thanks, Nataly! We're thrilled to hear you had a great experience with us. Benny truly embodies our commitment to excellent service. We appreciate your kind words and look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 28, 2024

They were fast, efficient and kind. Waiting area was clean and provided snacks to buy and free hot chocolate or coffee. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 03, 2024 -

Gardena Honda responded

Luis, we’re thrilled to hear you had such a positive experience! Fast service and a clean environment are our top priorities. We’re glad you enjoyed the snacks and beverages too. Your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 27, 2024

I was looking to upgrade my car and was convinced by staff to lease a prologue. Within 12 hours I knew I hated the car. Staff said I couldn’t afford end or reverse my lease since I accepted a rebate tha More

by Mavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Nov 27, 2024 -

Gardena Honda responded

Mavila, We're disappointed you're dissatisfied with your vehicle. I understand you've already spoken to our team about this, but should you like to discuss anything else further, please feel free to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 27, 2024

3hrs for an oil change with an appointment, Totally unacceptable. Will just go to a jiffy lube in the future More

by ANAMORENO97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
Dec 02, 2024 -

Gardena Honda responded

Ana, Your time is valuable and it must not take this long to complete basic services like an oil change. At your convenience, please call me directly at 424-340-9120, as I'd like to learn more about when you were here and look into what caused this delay. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 27, 2024

Very good services and Arthur was the one who help very nice person I will go there for the next service thank u very much More

by BEATRICEHUEZO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
Dec 03, 2024 -

Gardena Honda responded

Thanks, Beatrice! We're thrilled to hear you had a great experience with Arthur. Our team is dedicated to providing excellent service, and we look forward to seeing you again for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 27, 2024

Very nice and informative employees, made the experience really easy. Would recommend to others shopping for a car. More

by KAREN.VILLATORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordi Miranda
Dec 03, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Karen! We're thrilled to hear our team made your experience enjoyable and informative. Your recommendation means a lot to us, and we look forward to helping more customers find their perfect car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 27, 2024

I am very please with this dealership at the moment! They have upgraded the dealership where the customer receives some of the best of Customer Care and Support. At this point, I am comfortable in takin More

by PK3OG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille - Service Manager
Dec 03, 2024 -

Gardena Honda responded

Thank you for your fantastic review! We’re thrilled to hear you’re enjoying our upgraded customer care and support. Your comfort and satisfaction are our top priorities, and we look forward to assisting you with all your Honda Care needs. Thanks for being part of our community! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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