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Gardena Honda - Service Center

Gardena, CA

4.6
1,579 Reviews

1,579 Reviews of Gardena Honda - Service Center

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December 15, 2024

Mr. Khaled Alsayyed was very professional and courteous towards me. He explained the wait time and explained to me what I need to take care of in the near future in regards to my vehicle to maintain great More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled Alsayyed
Dec 16, 2024 -

Gardena Honda responded

Henry, thank you for your fantastic review! We're thrilled to hear about your positive experience with Mr. Khaled Alsayyed. Our team is dedicated to providing clear communication and top-notch service. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 14, 2024

The service was excellent, and the art exceeded expectations with its outstanding service. Definitely use Gardena for all my service needs. More

by CHRIS4529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Dec 16, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Chris! We're thrilled to hear you loved the service and art. Your support means a lot, and we can't wait to assist you with your future needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 13, 2024

Always Gardena Honda does a great service all the staff customer service is great! , especially Khaled did a great job , friendly and professional More

by henamely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled did a great job , friendly and professional
Dec 16, 2024 -

Gardena Honda responded

Thank you for sharing your stellar rating! We are so proud of Khaled and our team for ensuring an excellent experience. Visit us again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 13, 2024

This dealership is pretty close to my home and it is very ready to schedule appointment online. People are nice and professional More

by KWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Dec 16, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We’re glad our convenient online scheduling and friendly team made your experience great. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 13, 2024

Prompt and attentive. .. committed time was met. Needed scope of work were made as discussed More

by Gerard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Dec 16, 2024 -

Gardena Honda responded

Gerard, thank you for your fantastic feedback! We're thrilled to hear that our team met your expectations with promptness and commitment. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 13, 2024

Thanks for servicing my automobile on December 2, 2024 in a timely matter. I appreciate you, Excellent costumer service very nice people. I especially wish to thank Mr. Art.. Sincerely, M. Garner More

by MMISWONDERFUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Arturo
Dec 16, 2024 -

Gardena Honda responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our team, especially with Mr. Art. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 13, 2024

Very professional personnel. Calid was great! Thank you Gardena Honda. My car is running better than ever. More

by Jessiedrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calid
Dec 16, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that Calid and our team made a positive impact on your experience. It's great to know your car is running better than ever. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 13, 2024

Mike and the service team are very helpful, reasonable and professional. They're always reliable and trustworthy when it comes to our vehicle. More

by SGo730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 16, 2024 -

Gardena Honda responded

Thanks for the kind words! We're thrilled to hear that Mike and the team provided you with reliable and professional service. Your trust means a lot to us, and we look forward to continuing to meet your vehicle needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 12, 2024

I love coming to this dealer in Gardena all staff very nice .thanks to will be have very nice attitude and good services More

by BEATRICEHUEZO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Dec 13, 2024 -

Gardena Honda responded

Beatrice, we're thrilled to hear you had a great experience! Will and our team always strives to provide excellent service. Your kind words mean a lot to us. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 11, 2024

Misled about pricing , giving proper price at different Honda . Was not contacted when car was finished with maintenance . 2nd time in a row car was finished but not contacted . Kept vehicle for over 5 hou More

by be.rycee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Center
Dec 12, 2024 -

Gardena Honda responded

We're very discouraged to read this and see what we fell short in multiple ways during your service experience. We'd like to learn more about this, as your feedback allows us the opportunity to improve and better serve our guests. When you have a moment to speak, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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