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Gardena Honda - Service Center

Gardena, CA

4.6
1,583 Reviews
Call Service Center (424) 340-9300

1,583 Reviews of Gardena Honda - Service Center

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December 13, 2024

Always Gardena Honda does a great service all the staff customer service is great! , especially Khaled did a great job , friendly and professional More

by henamely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled did a great job , friendly and professional
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Dec 16, 2024 -

Gardena Honda responded

Thank you for sharing your stellar rating! We are so proud of Khaled and our team for ensuring an excellent experience. Visit us again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 13, 2024

This dealership is pretty close to my home and it is very ready to schedule appointment online. People are nice and professional More

by KWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Dec 16, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We’re glad our convenient online scheduling and friendly team made your experience great. Your satisfaction means a lot to us, and we look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 12, 2024

I love coming to this dealer in Gardena all staff very nice .thanks to will be have very nice attitude and good services More

by BEATRICEHUEZO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Dec 13, 2024 -

Gardena Honda responded

Beatrice, we're thrilled to hear you had a great experience! Will and our team always strives to provide excellent service. Your kind words mean a lot to us. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 11, 2024

Service was efficient but the next day the tire light on the dash came on & had to return. Apparently whoever rotated tires neglected to check pressure & all were under inflated. Slight inconvenience. More

by Cmiyano2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid
Report | Print
Dec 12, 2024 -

Gardena Honda responded

We're disappointed to see you were inconvenienced like this and had to return. We will be addressing this with our team and making sure oversights like this do not happen again in the future. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 11, 2024

Misled about pricing , giving proper price at different Honda . Was not contacted when car was finished with maintenance . 2nd time in a row car was finished but not contacted . Kept vehicle for over 5 hou More

by be.rycee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Center
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Dec 12, 2024 -

Gardena Honda responded

We're very discouraged to read this and see what we fell short in multiple ways during your service experience. We'd like to learn more about this, as your feedback allows us the opportunity to improve and better serve our guests. When you have a moment to speak, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 11, 2024

When waiting for your vehicle, you should not have to put cold water in a microwave for hot waster (tea). Not everyone drink coffee. More

by NYC2CALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Dec 12, 2024 -

Gardena Honda responded

We appreciate you sharing this concern. This is definitely something we will be taking into account, as we always want to be as accommodating as possible while our guests wait. We hope your Honda is treating you well and we look forward to seeing you here at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 11, 2024

I like the service they are professional at what they do and I feel very comfortable and safe when I'm there. More

by jlipton611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
085 Christian Guerrero
Report | Print
Dec 12, 2024 -

Gardena Honda responded

Thanks for the kind words! We’re thrilled to hear you feel comfortable and safe with us. Your feedback means a lot, and we’re always striving to provide the best service possible. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 11, 2024

They are always awesome. Sevice is always great. I have purchased 2 cars from them. More

by METEIL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 12, 2024 -

Gardena Honda responded

Thank you for the fantastic review! We're thrilled to hear you had such a great experience with our service and that you've chosen us for your car purchases. We appreciate your support and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 10, 2024

I had a very pleasant and successful experience at Gardena Honda. The service agent was friendly and courteous throughout the process. More

by MMTSUTSUI510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
Report | Print
Dec 11, 2024 -

Gardena Honda responded

We're thrilled to hear about your positive experience with our service team. Providing friendly and courteous service is our top priority, and it's great to know we met your expectations. We look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 10, 2024

It was very clean well organize the staff was very polite the waiting area was comfortable More

by REGGIEDAWSON56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie laureano
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Dec 11, 2024 -

Gardena Honda responded

Thanks, Reggie! We're thrilled to hear you had such a positive experience. Our team works hard to maintain a clean and welcoming environment, so your feedback means a lot. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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