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Gardena Honda - Service Center

Gardena, CA

4.6
1,552 Reviews
Call Service Center (424) 340-9300

1,552 Reviews of Gardena Honda - Service Center

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November 18, 2024

The service was good but the dealer would pick me up to retrieve my car More

by THREELFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Nov 18, 2024 -

Gardena Honda responded

We always want to be as accommodating as possible, which is why we're disappointed to read this. I'd like to learn more about where you were located and provide more clarity on our pick-up process for service customers. When you have a moment, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

To expensive for car repairs Art the sevice advisor was nice was but prices were ridiculous. More

by TRAYCROSSRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo
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Nov 18, 2024 -

Gardena Honda responded

While pleased to see that Art was friendly, we're disappointed that you're unhappy with the cost of repairs. Should you like to discuss our pricing or anything else, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

The service person was great, but the person that did the appointment, not so great More

by JNH90048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
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Nov 19, 2024 -

Gardena Honda responded

You should be receiving 5-star service from everyone here and it's disappointing that was not the case. When you have a moment to speak, please call me directly at 424-340-9120, as I would to learn more about where we fell short. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

Dealing with Mike Garcia was very professional and he got the job done. He kept me in contact during the service visit More

by BEHOERNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
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Nov 19, 2024 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Mike. Keeping our customers informed is a priority, and it's great to know he delivered that for you. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

Jairo me dio un servicio excelente, profesional , honesto y eficiente la mejor experiencia que en 14 años e recibido en Honda dealers More

by ossearsarenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
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Nov 20, 2024 -

Gardena Honda responded

Estamos encantados de saber de tu gran experiencia con Jairo! Nuestro equipo se esfuerza por brindar un servicio de primer nivel y es maravilloso saber que hemos dado en el blanco. Gracias por tus amables palabras y por elegirnos después de todos estos años! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

November 18, 2024

Professional, caring, and were very friendly and informativ . Very helpful attention to all details and a good handshake at the end More

by GARTERSUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Nov 19, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a positive experience with our team. Your kind words about our professionalism and attention to detail mean a lot to us. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

Alexis is the GOAT! ! I get the best service every time I go to the service department. Alexis always makes sure I am up to date with all of my service requirements and m More

by GINAR2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Nov 19, 2024 -

Gardena Honda responded

Ginar, we’re thrilled to hear about your positive experiences with Alexis! Providing top-notch service and clear communication is our priority, and we’re glad to know you feel confident in our care. Thank you for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

Kaled is great. He was very helpful and made the experience awesome👌 . Thanks for all your help More

by ANDROIDRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaled
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Nov 20, 2024 -

Gardena Honda responded

Thanks, Randy! We're thrilled to hear Kaled made your experience awesome. We appreciate your feedback and are glad you found our team helpful. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 17, 2024

Set up an appointment with Alexis. He provides a great customer service. Next time you need to take your car for service ask for Alexis.. More

by BRADVAZQUEZ99194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Nov 18, 2024 -

Gardena Honda responded

Thanks, Brad! We're thrilled to hear you had a great experience with Alexis. Our team is dedicated to providing excellent service, and we appreciate your recommendation. Looking forward to seeing you again for your next appointment! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 17, 2024

Very quick answer all my questions about my car and notifying when is my next oil change More

by IBRYAN022003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 18, 2024 -

Gardena Honda responded

Thanks, Bryan! We’re thrilled to hear that you found our responses quick and helpful. Keeping you informed about your car’s needs is our priority. We appreciate your feedback and look forward to assisting you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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