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Gardena Honda - Service Center

Gardena, CA

4.6
1,534 Reviews

1,534 Reviews of Gardena Honda - Service Center

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April 23, 2025

Friendly staff Art from service department was helpful explained everything that was wrong with the car and gave me a timeline when the car would be ready. More

by Sven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Apr 24, 2025 -

Gardena Honda responded

Thanks for the fantastic review, Sven! We're thrilled to hear that Art provided you with excellent service and clear communication. Our team is always here to help, and we appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 21, 2025

It was ok I truly hate I purchased my Honda but I did get it from Gardena Honda More

by Francinelopez660
Recommend Dealer
No
Employees Worked With
Oil change
Apr 21, 2025 -

Gardena Honda responded

Francine, We're disappointed to see that you're unhappy with your Honda. If there's anything we can do to make the ownership of your vehicle better for you, please call me directly at 424-340-2190. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 21, 2025

It was very quick to get serviced do my recall and take the shuttle For the first time this was a seamless process and it was great More

by rergood98
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 22, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that your recall service was quick and seamless. Our team works hard to ensure a smooth experience, and it's great to know we hit the mark. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 21, 2025

It was very quick to get serviced do my recall and take the shuttle For the first time this was a seamless process and it was great More

by rergood98
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 22, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that your recall service was quick and seamless. Our team works hard to ensure a smooth experience, and it's great to know we hit the mark. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 20, 2025

The guy Jairon who “helped” me was a complete rude xxxxxxx. Not only did he initially try telling me as I arrived for my appointment that he couldn’t complete my service, but that I was “supposed to a More

by Danniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairon
Apr 21, 2025 -

Gardena Honda responded

Danniela, We're discouraged to see that you were inconvenienced like this. We should have done a better job of relaying this information to you and accommodating you. At your convenience, I'd like to speak with you further about your recent visit. Please call me directly at 424-340-2190. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 20, 2025

Have been going here for many years. Serviced my parent's 1990's Accord and my used 2000 Civic. Eventually bought my 2024 HR-V here. Service Center have making sure my car is running at More

by RODXRICK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Apr 21, 2025 -

Gardena Honda responded

Thank you for always choosing Gardena Honda! We're thrilled to hear our team always goes above and beyond to deliver quality service. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 19, 2025

They told me my engine filter and cable filter was dirty with out checking the filters the fact that the filters was changed not to long ago,what tells me they didn’t bothered to even look check whether the More

by MEZEDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Apr 21, 2025 -

Gardena Honda responded

It's important we provide both quality and accurate service, which is why we appreciate you bringing this to our attention. We will be addressing this with our team and should you like to discuss this further, please feel free to call me directly at 424-340-2190. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 19, 2025

Went above and beyond, he was kind and helpful and explained everything in detail Awesome! More

by LUMKITCHEE
Recommend Dealer
Yes
Employees Worked With
Benny Ngyuen
Apr 21, 2025 -

Gardena Honda responded

We’re thrilled to hear you had such a positive experience. Our team strives to provide detailed and helpful support, and your feedback means a lot to us. We appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 19, 2025

Went above and beyond, he was kind and helpful and explained everything in detail Awesome! More

by LUMKITCHEE
Recommend Dealer
Yes
Employees Worked With
Benny Ngyuen
Apr 21, 2025 -

Gardena Honda responded

We’re thrilled to hear you had such a positive experience. Our team strives to provide detailed and helpful support, and your feedback means a lot to us. We appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 18, 2025

Excelente buena atención buen grupo Execelente , buena atención , buen grupo y Roxana la mejor de todas muy atenta a cada detalle More

by Williamchiky8
Recommend Dealer
Yes
Employees Worked With
Roxana
Apr 21, 2025 -

Gardena Honda responded

¡Gracias por su fantástica reseña! Nos alegra saber que tuvo una excelente experiencia con nuestro equipo, especialmente con Roxana. Sus amables palabras nos motivan a seguir brindando un servicio excelente. ¡Esperamos darle la bienvenida pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

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