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Gardena Honda - Service Center

Gardena, CA

4.6
1,523 Reviews
Call Service Center (424) 340-9300

1,523 Reviews of Gardena Honda - Service Center

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October 21, 2024

People was very friendly and very helpful. Took care of my car. And we're on time More

by Betty Tatum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Report | Print
Oct 22, 2024 -

Gardena Honda responded

Betty, we’re thrilled to hear you had such a positive experience! Our team takes pride in being friendly and efficient. Thank you for your kind words and for choosing us to take care of your car! We look forward to serving you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

Service was quick and easy. Glad I paid for Honda care. With an early appointment was the way to go. More

by dkinger310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Oct 22, 2024 -

Gardena Honda responded

Thanks for your feedback! We're thrilled to hear you had a quick and easy experience. Early appointments really do make a difference. Enjoy your Honda Care benefits! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

I love this dealer they are kinda and respectful. They work with you and fast! You are in and out of there fulfilling your needs More

by ERIC.SERRANO2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Oct 22, 2024 -

Gardena Honda responded

Thanks for the fantastic review, Eric! We're thrilled to hear you had a great experience with our team. Providing speedy and respectful service is our priority, and we appreciate your kind words. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

Need to improve in service offers for customers and tell them exactly what cars really need More

by CRISTYANMARADIAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Oct 22, 2024 -

Gardena Honda responded

Cristyan, Transparency is very important, which is why we appreciate you taking the time to share this feedback. Should you like to discuss any concerns you have in further detail, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

No communication or simple customer service. Complete change from when I was there last year. More

by Stacm89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The outside workers never told me a name
Report | Print
Oct 28, 2024 -

Gardena Honda responded

It's disappointing that you didn't receive the same quality service or communication that you received previously. We value both your opinion and your satisfaction, which is why I'd like to speak with you about this further. At your convenience, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

Alexis is the best. He always takes care of me. He makes sure i get the necessary thing taken care of. More

by LEIGH_0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Oct 22, 2024 -

Gardena Honda responded

Leigh, we’re thrilled to hear about your positive experience with Alexis! It's great to know he’s been there for you. Thank you for sharing your feedback; we appreciate your support and look forward to continuing to provide excellent service! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

Very good dealership with friendly employees. They’re very attentive and nice when you’re there More

by r.deleon1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Report | Print
Oct 22, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. We pride ourselves on our attentive service and friendly atmosphere. Hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 20, 2024

Benny is the man! Great, solid, trustworthy guy you can go to at Gardena honda More

by TIMMYGALLARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Oct 21, 2024 -

Gardena Honda responded

Thanks, Timmy! We're thrilled to hear you had a great experience with Benny. Trustworthy service is what we strive for, and it’s awesome to know he made a positive impact. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 20, 2024

Always ready to help out when there’s a problem with the car. Good job More

by IMMACULATE12885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Oct 21, 2024 -

Gardena Honda responded

We're thrilled to hear you're satisfied with our team's support. Your feedback motivates us to keep delivering top-notch service. If you need anything else, just let us know! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 20, 2024

After having a previous issue. I can say this experience was excellent and everyone was polite More

by sherika6276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa and Arturo
Report | Print
Oct 21, 2024 -

Gardena Honda responded

We're thrilled to hear about your excellent experience and appreciate your kind words about our team. Your feedback is invaluable as we strive to improve and provide top-notch service. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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