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Gardena Honda - Service Center

Gardena, CA

4.5
1,684 Reviews
Call Service Center (424) 340-9300

1,684 Reviews of Gardena Honda - Service Center

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December 02, 2024

Khaled was really helpful in guiding me with my transaction and didn’t hard sell on the stuff I need to get done. More

by JADEARVINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled
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Dec 03, 2024 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Khaled. Our team aims to provide helpful and genuine support, and it’s great to know that resonated with you. Looking forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 02, 2024

Great people and great customer service! Highly recommend the Honda dealership in Gardena, CA. My husband and I are both happy customers. More

by LESLIEBLUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden
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Dec 03, 2024 -

Gardena Honda responded

Leslie, we're thrilled to hear about your positive experience with our team! Providing exceptional customer service is our priority, and we’re glad you and your husband felt that. Thank you for recommending us, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 02, 2024

Communication was clear. I called in and it helped to speak to one person the entire time as they would handle my case moving forward. More

by JESGONZA0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Dec 03, 2024 -

Gardena Honda responded

We're thrilled to hear that our clear communication made your experience smooth and consistent. We strive to provide personalized support, and it's great to know you found it helpful. Your satisfaction is our priority! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 02, 2024

Very unprofessional. I had an appointment at 9:15. By 11:00 O’clock my car was still outside waiting. When I asked, they told me there was no space. More

by pedroabina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Its irrelevant.
Report | Print
Dec 02, 2024 -

Gardena Honda responded

Pedro, It's important we are providing prompt service and it's clear that wasn't the case at your recent visit. I'd like to learn more about what you were told and when you were here, as we want to be accommodating our guests in a more timely manner. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 30, 2024

The advisor was fantastic but the work was done. .was not done in the time frame More

by Lovlylasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
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Dec 02, 2024 -

Gardena Honda responded

While pleased to see you received quality service, we're disappointed you didn't receive prompt service. Your time is valuable and it must be kept in mind. Should you like to discuss this in further detail, please feel free to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 29, 2024

Made a 11am appointment for my first service Was told it’s a ‘quick service’ by person on phone. I was there 3 hours ! Was told it was an exceptionally busy day. If that’s the case, why not tell me th More

by HOWIEMARGOLIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do t remember
Report | Print
Dec 02, 2024 -

Gardena Honda responded

Howie, We're discouraged to see you've been inconvenienced like this. All services and repairs should have been completed the first time and done so in a timely manner. Should you like to discuss these concerns in further detail, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 29, 2024

Amazing service! They always make sure to answer any questions and concerns you may have More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Dec 03, 2024 -

Gardena Honda responded

Thank you, Amy! We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and we’re always here to help with any questions or concerns. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 29, 2024

Everything was perfect from beginning to end. Extremely helpful service. Top of the line I can’t complain. More

by Gmorosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled
Report | Print
Dec 03, 2024 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear everything went perfectly and that our service met your expectations. Your satisfaction means the world to us, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 29, 2024

The dealership was clean and tidy with all team members ready to work and lend the help in hand wherever needed. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid
Report | Print
Dec 03, 2024 -

Gardena Honda responded

Thank you, Sunshine! We're thrilled to hear you had a great experience with our team. We take pride in maintaining a clean environment and being ready to assist our customers. Your feedback motivates us to keep up the good work! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 29, 2024

Sometimes hit or miss with service, they will either take too long or give you the car right away. I always make appointments and yet it’s inconsistent. More

by Tirale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Dec 03, 2024 -

Gardena Honda responded

We always want to be providing 5-star service at each visit, and we're disappointed to see that's not happening. Should you like to discuss any issues you've experienced here, please call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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