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Gardena Honda - Service Center

Gardena, CA

4.6
1,526 Reviews
Call Service Center (424) 340-9300

1,526 Reviews of Gardena Honda - Service Center

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October 07, 2024

Went in for service and they were very helpful and even offered me a Lyft nearby if I didn’t want to wait. 10/10! More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guerrero, Chris
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Oct 08, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Jonathan! We're thrilled to hear you had a great experience with our team. Providing helpful service is our priority, and we're glad you appreciated the Lyft offer. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 07, 2024

The dealership was very clean and it appeared efficient in the way it was run More

by slcmini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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Oct 08, 2024 -

Gardena Honda responded

We're glad you appreciated our clean and efficient dealership. Your feedback means a lot to us, and we strive to maintain high standards. We hope to see you again soon for an even better experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 07, 2024

I am a long standing customer of this dealership. I will continue to bring my car here. More

by JUDITHTERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Oct 08, 2024 -

Gardena Honda responded

Thank you, Judith, for your continued trust in us! We’re thrilled to have you as a long-standing customer, and we look forward to serving you for many more years to come. Your support means everything to our team! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 07, 2024

Mike G, provided great customer service , and helped me immediately with my car trouble, thanks Mike ! More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
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Oct 08, 2024 -

Gardena Honda responded

Thanks for the shoutout, Diana! We're thrilled to hear about your positive experience with Mike. Our team is dedicated to providing top-notch service, and it’s great to know we hit the mark for you. Safe travels with your car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 06, 2024

Why make an appointment when you have to wait 2 1/2 hours for an oil change. The dealer knew I was waiting too. My work day was messed up after that because of the time More

by ATTOHC
Service Time
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Oct 28, 2024 -

Gardena Honda responded

Your time is valuable and we're disappointed to see that an oil change took this long. It was not our intention to inconvenience you, which is why I'd like to learn more about when you stopped by, so we can look into what caused this delay. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 06, 2024

Very professional on time customer service was great understand the situation well Good service good response More

by medinawala
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 07, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team provided you with professional and timely service. Your satisfaction means a lot to us, and we look forward to continuing to meet your needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 06, 2024

Great dealership! Took my vehicle in for service and the experience was amazing. Ask for Art! More

by RCABRERA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Oct 07, 2024 -

Gardena Honda responded

We're thrilled to hear you had an amazing experience with us. Art is indeed fantastic, and we're glad he made your service visit special. We appreciate your feedback and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 06, 2024

I had an appointment for an oil change at 1:30pm and came in 5 minutes earlier. I was checked in quickly by Chris. He was very nice but it took more than 3 hours to get a simple oil change done. Very frustra More

by TONYASIS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Oct 07, 2024 -

Gardena Honda responded

Basic services should not take this long. We appreciate your patience and your bringing this to our attention. Should you like to discuss your recent visit further, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 05, 2024

The service took longer than promised (2hours vs 1 hour). The next day, my tire pressure light came on. I wish they offered car washing with services. More

by babekay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Oct 07, 2024 -

Gardena Honda responded

We're disappointed your recent visit didn't go as well as expected. Should you like to discuss any issues you experienced here, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 05, 2024

Khaled the customer rep was awesome, he answered all my questions and was very patient. More

by DEDISONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled
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Oct 07, 2024 -

Gardena Honda responded

Thanks for the great feedback! We're thrilled to hear that Khaled provided you with excellent support. Our team strives to make every interaction positive, and it's wonderful to know we hit the mark! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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