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Gardena Honda - Service Center

Gardena, CA

4.6
1,527 Reviews
Call Service Center (424) 340-9300

1,527 Reviews of Gardena Honda - Service Center

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October 02, 2024

Felt some pressure to obtain a service I didn't need. But, had too inquire about service, instead of the service provider given me a list of what the company provide. More

by 2manynanes357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Jauregui
Report | Print
Oct 04, 2024 -

Gardena Honda responded

We never want any of our guests to feel pressured into getting any services they don't want. We're disappointed this happened and will be addressing this with our team. Should you like to discuss your recent visit any further, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 01, 2024

Great and fast service a hugeeeee thank you to Valerie for her help on attending me and answering all my questions detail by detail. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie, Richard, Alfredo
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Oct 02, 2024 -

Gardena Honda responded

Elizabeth, thank you for the fantastic feedback! We're thrilled to hear you had such a positive experience with Valerie. Your appreciation means a lot to us, and we're here to help anytime you need! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 01, 2024

Thank you Benny for your help with my Honda CRV see you next time, thanks More

by tonyok2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Oct 02, 2024 -

Gardena Honda responded

Thanks for your kind words! We're thrilled to hear you had a great experience with Benny and your Honda CRV. We look forward to seeing you next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 01, 2024

People are very polite and courteous, they call when vehicle is ready to be pick up , great servixe! More

by Tony Bautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All in the office
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Oct 02, 2024 -

Gardena Honda responded

Tony, thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Providing excellent service is our priority, and we’re glad you appreciated the communication. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 01, 2024

Very good service and very good customer service The customer support is good and so is the service More

by irmamejia65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very good
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Oct 02, 2024 -

Gardena Honda responded

Irma, thank you so much for your kind words! We're thrilled to hear you had a great experience with our service and customer support. Your feedback motivates us to keep delivering the best for our customers! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 30, 2024

Great experience overall everyone was kind and helpful and answered any questions that I had in mind. More

by Alfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
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Oct 01, 2024 -

Gardena Honda responded

We're so glad to hear you enjoyed your experience, Alfredo! We look forward to delivering excellent service again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 30, 2024

staff are friendly. it is a good environment. there is free coffee in the waiting area. good service. More

by Dapeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service manager.
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Oct 01, 2024 -

Gardena Honda responded

Thank you, Dapeng! We’re thrilled to hear you enjoyed our friendly staff and welcoming atmosphere. Free coffee is just one of the ways we aim to make your experience great. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 30, 2024

I like how the team work They take a time for found the problem in mi car. They fix ready More

by amorenapenate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 01, 2024 -

Gardena Honda responded

We’re thrilled to hear you had a great experience with our team. We always strive to provide thorough service and ensure your car is in top shape. Your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 30, 2024

My representative Dale at Gardena Honda was very friendly, professional and prompt. I will be returning to this Dealership for all of my Services and Maintenance More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Oct 01, 2024 -

Gardena Honda responded

Thank you, Kim! We're thrilled to hear about your positive experience with Dale. Our team strives to provide friendly and professional service, and we look forward to seeing you again for your future maintenance needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Oct 01, 2024 -

Kim responded

Thank you for your feedback once again. I want to thank you. Thank you for your excellent service.

September 29, 2024

Nice and clean lounge and the whole facility . Nice people good service straight dealings no additional recommendation from the list. More

by GATZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Sep 30, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled you enjoyed our clean lounge and experienced great service. Your feedback means a lot to us as we strive to provide an excellent experience for all our guests. Hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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