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Gardena Honda - Service Center

Gardena, CA

4.6
1,582 Reviews
Call Service Center (424) 340-9300

1,582 Reviews of Gardena Honda - Service Center

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May 02, 2025

efficient l've been going to this location for over 10 years now. The service never disappoints me. More

by YUHAN1013
Recommend Dealer
Yes
Employees Worked With
Will Lopez-Svc advisor
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May 05, 2025 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear that you've been with us for over a decade and that our service consistently meets your expectations. We appreciate your loyalty and look forward to serving you for many more years to come! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 01, 2025

They listen and paid attention to what I wanted. Also explained things that I didn't understand and went over and beyond on getting me a car More

by TIFFANYJACKSON2292
Recommend Dealer
Yes
Employees Worked With
Dj and Ivan
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May 02, 2025 -

Gardena Honda responded

Tiffany, we're thrilled to hear you had such a positive experience! Our team is dedicated to understanding your needs and ensuring you feel supported throughout the process. Thank you for your kind words; we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 30, 2025

In numerous years that I've been going to G. H. this is the first time I have been so pleased with the service, Chris was very professional and patient with all my questions. Great guy ! More

by SYMSTRUCKING
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
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May 01, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Chris. Our team strives to provide excellent service, and it's wonderful to know we met your expectations. Your feedback encourages us to keep up the great work! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 30, 2025

I was hesitant to bring my vehicle in, since I worked in the industry and know the shady things that happen in background. But, when I arrived, didn't get that vide from Gardena Honda. My vehicle was taken More

by OSCAR_ALBA
Recommend Dealer
Yes
Employees Worked With
Dale
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May 01, 2025 -

Gardena Honda responded

Oscar, thank you for trusting us with your vehicle! We're thrilled to hear about your positive experience and glad we could exceed your expectations. Our team is dedicated to providing transparent and reliable service. We appreciate your feedback and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 30, 2025

Customer Relations Manager Elizabeth followed up with me, thanks to her I will definitely be coming back to this dealership. More

by Ryan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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May 01, 2025 -

Gardena Honda responded

Ryan, Thank you for taking the time to speak with me about your experience. We appreciate you updating your review and I'm here to help should you need anything else. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 30, 2025

I went in for an oil change and was given great customer service and support by my representative Benny. More

by KEVIN.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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May 01, 2025 -

Gardena Honda responded

Thanks for the awesome feedback, Kevin! We're thrilled to hear you had a great experience with Benny during your oil change. We appreciate your support and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 29, 2025

Marvin Cabrera has been my rep since my nephew Sean was GM. Marvin still takes excellent care of me and I truly appreciate him And the service I am given and HG. More

by VPRICE909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Cabrera
Report | Print
Apr 30, 2025 -

Gardena Honda responded

Thank you for your kind words and loyalty. We're glad to hear Marvin continues to take great care of you. We’ll be sure to share your appreciation with him and the team. We value your continued trust and support. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 29, 2025

When you go to a Gardena you are always treated like family never just a customer More

by ITASTEJUSTLIKECANDY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Apr 30, 2025 -

Gardena Honda responded

Thank you for your wonderful rating! We strive to provide our customers with quality service and we're glad you always enjoy your visits with us. We look forward to working together again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 28, 2025

Not very friendly staff and took my car for service and my hood holder was not left in place I've noticed because my car was making a strange sound. Also I got a package for service that included fluid top More

by kncue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know the name
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May 06, 2025 -

kncue responded

I have sent an email and keep calling the number but it says is disconnected.

May 06, 2025 -

Gardena Honda responded

It's disappointing to see that you were dissatisfied with your recent service experience. When you have an opportunity to speak, I'd like to learn more about these concerns and address them, as your satisfaction is important to us. Please call me directly at (424)340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 07, 2025 -

kncue responded

I called twice with that new phone number you provided and left a message on the voicemail. I also left my phone number on the email that i had sent a few days ago and havent heard back from anyone. Please contact me asap.

April 28, 2025

Benny Nguyen provided outstanding service. He thoroughly explained the issue with my car in a way that was easy for me to understand, despite my limited knowledge about cars. He also informed More

by NANCY.NGUYEN070199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
Report | Print
Apr 29, 2025 -

Gardena Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that Benny provided exceptional service and made your experience smooth. We appreciate your recommendation and look forward to welcoming you back in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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