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Gardena Honda - Service Center

Gardena, CA

4.6
1,583 Reviews
Call Service Center (424) 340-9300

1,583 Reviews of Gardena Honda - Service Center

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September 21, 2024

Took 4 hours for an oils change. jiffy lube take at most 45 min so better! More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot
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Sep 25, 2024 -

Gardena Honda responded

Steve, Your time is valuable and it should never take this long to complete an oil change. I'd like to know when you stopped by so I can look into what caused this delay. When you have a moment to speak, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 20, 2024

Art is very knowledgeable and trustworthy. My service was quick and vehicle was ready on time. More

by terrybainton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
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Sep 23, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Terry! We're thrilled to hear that Art provided you with quick and reliable service. Your satisfaction is our priority, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 20, 2024

Mi primer compra en honda , Se los recomiendo mucho muy buen servicio, rápido , y muy profesionales. More

by ALICIASAENZ76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 23, 2024 -

Gardena Honda responded

Gracias por compartir tu experiencia! Estamos encantados de saber que disfrutó de nuestro servicio rápido y profesional. Su recomendación significa mucho para nosotros. Bienvenida a la familia y esperamos poder ayudarle nuevamente en el futuro! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

September 20, 2024

Attentive and very truthful. ..I like honesty and my issue was due to my alarm.installed in my car by Honda which is the second time i take in my car with alarm issues i hope is t More

by ROBLES7JR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Sep 23, 2024 -

Gardena Honda responded

We hope this alarm issue does not persist. If it does, please contact us and we will be glad to take another look. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 19, 2024

Gardena Honda staff were on time and helpful explaining the options for my service. I will be back. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Sep 20, 2024 -

Gardena Honda responded

Thanks, Greg! We're thrilled to hear that our team provided you with timely and helpful service. Your satisfaction means a lot to us, and we look forward to welcoming you back for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 19, 2024

Excellent service to fix front tires that picked up screw when walked in close to end of the day More

by KMDYONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lopez
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Sep 20, 2024 -

Gardena Honda responded

We’re thrilled to hear you had a great experience with our tire service. Our team is always here to help, even at the end of the day. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 19, 2024

The advisor was grate an so was the tech the job go done very quick More

by SEBASTIANLAGUNAS573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Sep 20, 2024 -

Gardena Honda responded

Thanks, Sebastian! We're thrilled to hear that you had a great experience with our advisor and the tech team. Quick and effective service is what we aim for, and your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 19, 2024

I should not spend 3 hours at the service center just to get a simple oil change. More

by Robin A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Sep 27, 2024 -

Gardena Honda responded

Robin, You are correct. An oil change should never take this long. At your convenience, we'd like to learn more about when you were here for this service, so we can look into what caused this delay. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 18, 2024

They are extremely professional and very kind. I have always brought my car here for the required maintenance of my car at this dealer. More

by mapodaca540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Sep 19, 2024 -

Gardena Honda responded

We’re thrilled to hear you’ve had such a positive experience with our team. Your trust in us for your car maintenance means a lot, and we look forward to continuing to provide you with excellent service! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 18, 2024

A 45 minute job took four hours to complete , if I was informed that. I wouldn’t have left my car there I would’ve made another appointment More

by iletttrinh
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Report | Print
Sep 24, 2024 -

Gardena Honda responded

Your time is valuable and we're discouraged to see services took this long. At your convenience, we'd like to learn more about when you stopped by so we can look into what caused this delay. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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