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Gardena Honda - Service Center

Gardena, CA

4.6
1,579 Reviews
Call Service Center (424) 340-9300

1,579 Reviews of Gardena Honda - Service Center

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September 17, 2024

The service at Honda is nice. People are nice. Just takes a little longer as you wait no problem. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t no there names
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Sep 18, 2024 -

Gardena Honda responded

Smith, thanks for your fantastic review! We're thrilled to hear you enjoyed our service and found our team friendly. We appreciate your patience and understanding, as we strive to provide the best experience possible. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 17, 2024

Very prompt fast service. Great smiles. Very caring team. Alwayz offer u the best deals.... More

by juzzmeeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo jauregui
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Sep 23, 2024 -

Gardena Honda responded

We're glad you receive the best service here. Thanks for being a valued customer and thanks for this 5-star review. Until next time. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 16, 2024

Friendly fast and clean professional Kept me updated on my car progress Comfortable area to wait for your car to to be service More

by Jahudson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Alex
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Sep 17, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled you had a great experience with our team. Keeping you informed and comfortable is our priority. We look forward to your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 16, 2024

The people was very kind and very helpful. Everyone there was on point with the customer service. More

by SHAWNTEEDENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Dexter
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Sep 17, 2024 -

Gardena Honda responded

We appreciate your kind words! We're thrilled to hear that our team provided you with excellent customer service. Your feedback motivates us to keep delivering a great experience. Thanks for sharing your thoughts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 16, 2024

Service to the car was good to bad you didn’t take care of your customer More

by noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale slipped on his customer service. He accidentally forgot his customer who needed a rental car for the weekend
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Sep 19, 2024 -

Gardena Honda responded

It's important we take care of both our guests and their vehicles, which is why this is discouraging to read. At your convenience, I'd like the opportunity to speak with you and learn more about where we fell short. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

September 16, 2024

Customer service was excellent. Service was also quick and easy. Will definitely return to this dealer. More

by FLOWER0789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
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Sep 17, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a great experience with our customer service and found the process quick and easy. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 15, 2024

My car is still not fixed and it still is saying that I am getting 8.5 mpg when I have a Honda hrv 4 cylinder. I've been twice to have them fix it and nothing. I cannot afford to constantly put gas in my c More

by JHetrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin
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Sep 19, 2024 -

Gardena Honda responded

We're disappointed this issue persists and it's still not been fixed. I'd like to learn more about this and see what we can do to get this resolved. Please call me directly at 424-340-9120 when you have a moment to speak. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

September 15, 2024

Very friendly and professional, great personnel. Dealership was very clean and tidy. Entire process was seamless. More

by JANE_ACOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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Sep 16, 2024 -

Gardena Honda responded

Thanks, Jane! We’re thrilled to hear you had a positive experience with our team. Maintaining a clean and professional environment is a top priority for us. Your feedback means a lot, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 13, 2024

Gardena Honda is always professional and efficient. The facility is always clean and welcoming. Chris Guerrero takes very good care of me and my vehicle. More

by kfaiham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
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Sep 16, 2024 -

Gardena Honda responded

Thanks! We’re thrilled to hear about your positive experience at Gardena Honda. Chris and the team work hard to provide excellent service, and it’s great to know you felt well taken care of. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 13, 2024

This Honda dealer services my used Hyundai while under warranty, since ot was purchased ftom them. More

by WMRISOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Sep 16, 2024 -

Gardena Honda responded

Thanks for your kind words! We're glad to hear you're satisfied with our service, even for your Hyundai. Our goal is to provide excellent care for all vehicles. If you ever need anything else, we're here to help! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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