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Gardena Honda - Service Center

Gardena, CA

4.6
1,536 Reviews

1,536 Reviews of Gardena Honda - Service Center

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September 02, 2024

Chris is great! I always ask for him because he provides great service by accommodating my needs and what I can afford. Thanks Chris! More

by monijuliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 03, 2024 -

Gardena Honda responded

Thank you for your wonderful review! We're thrilled to hear that Chris has consistently provided you with excellent service. Your satisfaction means a lot to us, and we look forward to continuing to meet your needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 02, 2024

The people that work at the dealership are nice and friendly. They make sure you leave with a nice new car.. More

by MS.RONISHA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheek, will,
Sep 03, 2024 -

Gardena Honda responded

Thanks for your feedback, Ronisha! We're glad to hear you enjoyed the friendly service at our dealership. Our team is dedicated to ensuring you drive away happy. We appreciate your support and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 01, 2024

Sales people were adequate. Communication after the sale was dismal. Only received many text messages to fill our survey, which is time out of my day and am not being compensate More

by Susan Yamashiro
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Never given business cards
Sep 11, 2024 -

Gardena Honda responded

Susan, It's very discouraging to read about the lack of service after purchasing your vehicle. Your opinion and satisfaction are both extremely important to us, which is why I'd like the opportunity to speak with you further about these concerns. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

September 01, 2024

Excellent service. Car was delivered within the timeframe given. COMFY lounge with complimentary coffee/hot chocolate‼️😁 More

by dinaagiba
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Sep 03, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear you enjoyed our service and the comfy lounge. Your satisfaction is our priority, and we can’t wait to welcome you back for another great experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

September 01, 2024

Son unas personas muy atentas y muy serviciales y le informan aúno delas especiales que tienen More

by CRUZLETICIA6200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo el nombre
Sep 03, 2024 -

Gardena Honda responded

Estamos encantados de saber que tuvo una gran experiencia con nuestro equipo. Nos alegra saber que se sintió atendido. Hasta la próxima! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

August 31, 2024

I think they did a great job and the service advisor was fantastic. He would tell me what needs to be done and showed pictures of that area indicated why it needs to be done. He was personable, friendly, pr More

by JUDEEJUBILEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Sep 03, 2024 -

Gardena Honda responded

Thank you, Judee! We’re thrilled to hear you had a great experience with our service advisor. Your feedback about the auto headlight is noted, and we’ll make sure to address it. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 30, 2024

Jairo was very helpful and explained everything thoroughly. Service was fast and good. Best waiting area I’ve ever been to! More

by PABLORRUIZ628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Sep 03, 2024 -

Gardena Honda responded

We're thrilled to hear you had a great experience with Jairo and enjoyed our waiting area. We strive to provide excellent service, and your feedback means a lot to us. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 30, 2024

It was great customer service. He gave me current my car condition. It helps me to decide what I need More

by Sayaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Arturo
Sep 03, 2024 -

Gardena Honda responded

Thank you, Sayaka! We're thrilled to hear you had a positive experience with our customer service. Providing clear information about your car's condition is what we strive for, and we’re glad it helped you make informed decisions. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 30, 2024

Excellent service and a very friendly service advisor Dale Cockerille. Thanks for getting rid of the dead mice. More

by ANTONIOLU815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
Sep 03, 2024 -

Gardena Honda responded

We're thrilled to hear you had an excellent experience with Dale. Our team is dedicated to providing friendly and effective service. If you ever need assistance again, we're here to help! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 30, 2024

This visit to get my vehicles engine oil change was quick and convenient. I will come back next time. More

by JULIOGA165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Sep 03, 2024 -

Gardena Honda responded

Thanks for the great feedback, Julio! We're thrilled to hear your oil change was quick and convenient. We look forward to welcoming you back for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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