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Gardena Honda - Service Center

Gardena, CA

4.6
1,537 Reviews
Call Service Center (424) 340-9300

1,537 Reviews of Gardena Honda - Service Center

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August 29, 2024

I like that they are fast and they get my car in time. They also keep me updated when I leave my car and I need to come back More

by CASTELLANOSG.IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Aug 30, 2024 -

Gardena Honda responded

Irene, we’re thrilled to hear you’re satisfied with our fast service and timely updates! Keeping our customers informed is a priority, and we appreciate your positive feedback. Thanks for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 29, 2024

The oil change service was great. I also liked how it didn’t take more than 2hrs. More

by SUSANRASCON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
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Aug 30, 2024 -

Gardena Honda responded

Thanks for the fantastic review, Susan! We're thrilled to hear you had a great experience with our oil change service and appreciated the quick turnaround. Your satisfaction is our priority, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 29, 2024

Thank you Gardena Honda helped me out I am very pleased with the dealer will be coming back More

by Nisey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Elizabeth
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Sep 05, 2024 -

Gardena Honda responded

Nisey, We're discouraged to see our team was not accommodating and you were inconvenienced. We value your opinion, satisfaction, and business, which is why I'd like the opportunity to learn more about what transpired. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 28, 2024

Art made my experience great. He broke down everything and explained everything that was being replaced on my vehicle. He even mention a payment plan for the repairs due to the to More

by JORGEMEJIA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Aug 29, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Jorge! We're thrilled to hear that Art provided such a thorough and helpful experience. We always aim to make the process clear and manageable for our customers. Your satisfaction is our priority! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 28, 2024

The team was very helpful, quick and friendly didn't wait long to get help or get the issue More

by JESSD1438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Aug 29, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team made your experience smooth and enjoyable. Your satisfaction is our top priority, and we look forward to assisting you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 28, 2024

Customer service is good but I had to go back and forth several times to get my sun visor fixed on my new car. Bought the car in April 2024. I don’t like that the technician left his finger prints on the n More

by Anayaguilar9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis and Art
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Sep 11, 2024 -

Gardena Honda responded

Anaya, We appreciate you bringing this concern to our attention and allowing us the opportunity to address it. We're glad you're satisfied now and should you need anything else, please let us know. We're here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 27, 2024

I’m glad they found the part for my car, it was at another dealership. I did have to wait until the next day to pick up my vehicle, but they got the part and the vehicle is working fine. More

by VINCENTKENNAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art jauregui
Report | Print
Aug 28, 2024 -

Gardena Honda responded

Thanks for your fantastic review, Vincent! We're thrilled to hear we could help you find the part you needed. We appreciate your patience and are glad your vehicle is up and running smoothly. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 27, 2024

I can always count on Gardena Honda to provide great customer service. Been a customer for over 10 years! More

by lilynsaiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Aug 28, 2024 -

Gardena Honda responded

We truly appreciate your loyalty and are thrilled to hear about your positive experiences with our team. It's customers like you that motivate us to keep delivering exceptional service. Here's to many more years together! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 27, 2024

Excellent, Mr. Chris Guerrero! Thank you so much! He helps me every time. Great Customer Services. More

by SKATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
Report | Print
Aug 28, 2024 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with Chris! Our team is dedicated to providing excellent service, and it’s fantastic to know that we’re hitting the mark. Thank you for your kind words and support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 27, 2024

Gardena Honda have a great servicing well planned out. Waiting area also comfortable and spacious. More

by nghiale310z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Report | Print
Aug 28, 2024 -

Gardena Honda responded

We’re thrilled to hear you had a great experience with our service and found the waiting area comfortable. We strive to create a welcoming environment for our customers. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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