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Gardena Honda - Service Center

Gardena, CA

4.6
1,537 Reviews

1,537 Reviews of Gardena Honda - Service Center

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August 24, 2024

The team from the staff at the rental, to the service check in, pick up, car retrieval, dealer manager were all exceptional. The customer experience was inviting, informative, high touch and understandin More

by JEWDEE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Navy, Chris and unfortunately I didn’t catch the other employees names but there were many touch points.
Aug 26, 2024 -

Gardena Honda responded

We’re thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we’re committed to providing exceptional service to all our customers. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 24, 2024

My 1st maintenance on my 2024 HR-V was quick, easy and Jairo is always helpful. More

by RODXRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Aug 26, 2024 -

Gardena Honda responded

Thank you, Rodxrick! We're thrilled to hear that your first maintenance experience with us was quick and easy. Jairo appreciates your kind words and is always here to help! We look forward to seeing you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 24, 2024

Jairo was extremely helpful, friendly, and professional. He was very attentive to my needs and made sure I was assisted to the best possible manner. More

by SAMUELAPEREZ1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Aug 26, 2024 -

Gardena Honda responded

Thanks for your awesome feedback, Samuel! We're thrilled to hear that Jairo provided you with such excellent service. Our team always strives to be attentive and professional, and it's great to know we hit the mark. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 23, 2024

arturo was amazing and very helpful. Helped me understand what needed to be done with the car. More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
arturo
Aug 26, 2024 -

Gardena Honda responded

Thanks for the fantastic review, Martin! We're thrilled to hear Arturo provided such great support. Our team is always here to help you with any car needs. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 23, 2024

5 Starts For Jairo Beaza. Knowledgeable, Honest, Clear, and professional. I would recommend him for all your vehicle service needs. More

by Eddie F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Beaza
Aug 26, 2024 -

Gardena Honda responded

Thanks for the awesome review, Eddie! We're thrilled to hear Jairo made such a positive impact with his expertise and professionalism. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 23, 2024

Great customer service! Special thanks to Will Lopez for taking care of my daughter’s Honda Accord! We will definitely be back for all our maintenance and repair needs! More

by Maria Belmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lopez
Aug 26, 2024 -

Gardena Honda responded

Thank you, Maria! We’re thrilled to hear about your positive experience with Will. Our team is dedicated to providing top-notch service, and we look forward to assisting you and your daughter with all your maintenance and repair needs in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 22, 2024

Fast and friendly service! Service agent Ana did a great job! I was happy with everything. More

by MOLAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Aug 23, 2024 -

Gardena Honda responded

We're thrilled to hear you had a great experience with Ana. Our team works hard to provide speedy and friendly service, and it’s wonderful to know it made an impact. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 22, 2024

The staff were friendly,helpful & courteous. Service was great & fast. I was a drive up customer & it was the best. I want turned away & everything went smoothly. I was even giving a ride back t More

by scomiea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper Lopez
Aug 23, 2024 -

Gardena Honda responded

Thanks for the fantastic review, scomiea! We’re thrilled to hear you had such a positive experience with our team and service. We appreciate your support and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 22, 2024

I am not happy for what they did to me i only like to have a change oil but they told me i need to change filter it cost me $800. More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo
Aug 29, 2024 -

Gardena Honda responded

Vicky, We're disappointed to see you are dissatisfied with your recent experience. I'd like to learn more about your concerns and do my best to address them. When you have a moment, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 21, 2024

Art always takes care of me when I go . The staff is friendly and everyone makes it an easy experience. More

by Katrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Aug 22, 2024 -

Gardena Honda responded

Hi Katrina, thank you so much for your kind words! We are thrilled to hear that Art and our staff provided you with excellent service. We strive to make every visit easy and enjoyable for our customers. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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