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Gardena Honda - Service Center

Gardena, CA

4.6
1,624 Reviews

1,624 Reviews of Gardena Honda - Service Center

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May 17, 2025

Relatively fast competent service center. Pleasant and friendly staff, giving them 5 stars very welcoming, More

by KBM5674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher was pleasant, knowledgeable and made me feel that every thing would be very professional
May 19, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our team. Our staff works hard to provide friendly and efficient service, and your kind words mean a lot to us. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 17, 2025

Hello can you please text me or call me me before I give a bad review! There’s some issues on the work for the recall what exactly you replace and how you did it?? Thanks. More

by Juanpablo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 21, 2025 -

Gardena Honda responded

Juan Pablo, If you've not spoken with anyone yet about your concerns, please call me directly at 424-340-9120. Thank you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 15, 2025

Chris Hannig was great! He had excellent service and was extremely helpful with my car service needs. More

by mjc0223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hannig
May 16, 2025 -

Gardena Honda responded

Thanks for the awesome feedback! We're thrilled to hear that Chris provided you with excellent service. Our team is dedicated to making every experience positive, and it's great to know we hit the mark with you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 15, 2025

The dealership was clean , efficient , and fast. My appointment was punctual and I didn’t need to wait much for my car to be ready. More

by JOCELINE_GOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
May 16, 2025 -

Gardena Honda responded

Thanks for your amazing feedback, Joceline! We're thrilled to hear you had a smooth and efficient experience at our dealership. We strive to keep things running seamlessly for our customers. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 15, 2025

fast and excellent service at this dealership. ..took me in as a walk in ...thanks Art More

by ANGRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art and Jairo
May 16, 2025 -

Gardena Honda responded

We’re thrilled to hear you had a great experience with our fast service. It’s always our goal to make every visit as smooth as possible. We appreciate your kind words and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 14, 2025

It has been a excellent deal with Gardena Honda and I proudly recommend your organization to friends and foe 😀 great work! Peter Martinez More

by PETERAT257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole organization
May 15, 2025 -

Gardena Honda responded

Thanks, Peter! We’re thrilled to hear you had an excellent experience with Gardena Honda. Your recommendation means a lot to us, and we appreciate your support! Looking forward to serving you and your friends in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 14, 2025

Mike the service manger is the best. He truly understands what customer service means, and that is rare in today’s market! Thanks Mike, as always you are great! More

by Robin Fairman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 15, 2025 -

Gardena Honda responded

Robin, we’re thrilled to hear about your positive experience with Mike! His dedication to exceptional customer service truly sets him apart. Thank you for sharing your thoughts, and we look forward to continuing to provide you with great service in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 14, 2025

The best dealership, they get you in and out fast, their customer service is excellent! More

by JESSICADOVE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
May 15, 2025 -

Gardena Honda responded

Thanks, Jessica! We're thrilled to hear you had a great experience with our team. Fast service and excellent customer care are what we strive for. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 12, 2025

They forgot to do my oil change had to remind them when I picked up my car then they said it would take 20 minutes but instead it took more than one hour and I had to go ask and car had been done just sittin More

by santelizernesto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek
May 13, 2025 -

Gardena Honda responded

We apologize for the inconvenience you experienced during your visit. We appreciate your feedback and are addressing these issues with our team to ensure better communication and service in the future. Should you like to discuss this any further, please do not hesitate to reach out to us. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 12, 2025

Great service all the way around. Wait was kind of long but overall satisfied. Good work More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember
May 13, 2025 -

Gardena Honda responded

Thanks for your feedback! We’re thrilled to hear you enjoyed the service and appreciate your patience. We're always striving to improve. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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