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Gardena Honda - Service Center

Gardena, CA

4.6
1,536 Reviews

1,536 Reviews of Gardena Honda - Service Center

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April 12, 2025

Service attendant was attentive and informative about how the service was going along with any additional services that may be recommended. They were not too pushy and provided a discount on some additional More

by cb135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris H
Apr 14, 2025 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear our attendant provided attentive service and helpful recommendations without being pushy. We appreciate you sharing your experience and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 11, 2025

It’s a pleasure to work with all the staff. Everyone is so friendly. I usually work with Dale but this time had the pleasure of working with Chris. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Dale
Apr 11, 2025 -

Gardena Honda responded

Nancy, It's a team effort here and a pleasure to see that both Dale and Chris provide you with the 5-star service you deserve. Thank you for choosing us for your Honda needs and here's to many more years of working together. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 11, 2025

Would not honor promotion set by service agent that booked the service. Obvious up sale tactics that added $100 dollars to a simple oil service. Only the service techs were polite. Front desk agents th More

by david.beame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Apr 11, 2025 -

Gardena Honda responded

David, If you're offered a promotion, it's important that we follow through and accept that promotion at the time of service. When you have a moment, we'd like to learn more about who you spoke with about this promotion and what transpired when you brought your vehicle in. Please call me directly at 424-340-2190. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 11, 2025

services normally great. i have been there multiple years. this time was among the worst. More

by NOEMAIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
Apr 11, 2025 -

Gardena Honda responded

It's discouraging to see we fell short of expectations at your recent visit. When you have a moment, please call me directly at 424-340-2190, as I'd like to learn more about what transpired and get back to providing you with the 5-star service that you deserve. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 11, 2025

Prompt 2. Thorough 3. Professional 4. Courteous 5. Efficient 6. Knowledgeable 7. Accommodating 8. Trustworthy 9. Transparent 10. Skilled 11. More

by Airyana Moses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 14, 2025 -

Gardena Honda responded

Thank you, Airyana! We’re thrilled to hear you had such a positive experience. Your kind words about our team's professionalism and efficiency inspire us to keep delivering outstanding service. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 11, 2025

The customer service at this deslership is their number one priority. My Service Advisor, Benny Nguyen is very knowlegeble and focuses on my satisfaction More

by FUZ929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
Apr 14, 2025 -

Gardena Honda responded

Thank you for highlighting our customer service! We're thrilled to hear that Benny made such a positive impact on your experience. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 10, 2025

Great service from the team and very honest answers about the questions I had. I appreciated the team More

by Eddieflores815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 10, 2025 -

Gardena Honda responded

Thanks, Eddie! We're thrilled to hear you had a great experience with our team. Honesty and excellent service are what we strive for, and your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 10, 2025

The service was very fast and very efficient! I’d go back and I highly recommend anyone to go specifically to Art (Arturo). Not only was he helpful, he also let me know of 2 recalls that my car h More

by angie.vargas56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Apr 10, 2025 -

Gardena Honda responded

Thanks for your awesome review, Angie! We're thrilled to hear you had a great experience with Arturo. It's fantastic to know our team could assist you efficiently and keep you informed about your car. We appreciate your recommendation and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 10, 2025

Excellent Very friendly and great customer service Amazing service very helpful and attentive to my needs More

by Eddiemejia0324
Recommend Dealer
Yes
Apr 10, 2025 -

Gardena Honda responded

Eddie, thank you for your fantastic review! We're thrilled to hear you enjoyed our friendly service and felt well taken care of. Your satisfaction is our top priority, and we look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 09, 2025

Muy servicial enfocado en llenar nuestras espectativas. Fue un Placer tratar con él obtuvimos el vehiculo que buscabamos More

by VIEYRAGARCIA
Recommend Dealer
Yes
Employees Worked With
Ivan Flores
Apr 10, 2025 -

Gardena Honda responded

Nos alegra saber que tuvo una excelente experiencia y encontró el vehículo perfecto. Nuestro equipo está dedicado a cumplir con sus expectativas, y es maravilloso saber que lo logramos. Agradecemos sus comentarios! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

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