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Gardena Honda - Service Center

Gardena, CA

4.6
1,603 Reviews
Call Service Center (424) 340-9300

1,603 Reviews of Gardena Honda - Service Center

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August 30, 2024

From the start to complete the repair of the car all the staff was helpful. The waiting area is nice and clean. More

by Mehrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
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Sep 03, 2024 -

Gardena Honda responded

Thanks for the fantastic review, Mehrun! We're thrilled to hear that our team's support and the cleanliness of our waiting area made your experience enjoyable. Your satisfaction is our priority, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 30, 2024

Jairo is the best car specialist in the service center. He has so much experience and knowledge. Also, he is very dependable. More

by HOPE IBARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Sep 03, 2024 -

Gardena Honda responded

Hope, thank you for your kind words! We're thrilled to hear you had such a positive experience with Jairo. His expertise and dependability truly make a difference. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 29, 2024

Thank you Gardena Honda helped me out I am very pleased with the dealer will be coming back More

by Nisey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Elizabeth
Report | Print
Sep 05, 2024 -

Gardena Honda responded

Nisey, We're discouraged to see our team was not accommodating and you were inconvenienced. We value your opinion, satisfaction, and business, which is why I'd like the opportunity to learn more about what transpired. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 29, 2024

I like that they are fast and they get my car in time. They also keep me updated when I leave my car and I need to come back More

by CASTELLANOSG.IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Aug 30, 2024 -

Gardena Honda responded

Irene, we’re thrilled to hear you’re satisfied with our fast service and timely updates! Keeping our customers informed is a priority, and we appreciate your positive feedback. Thanks for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 29, 2024

The oil change service was great. I also liked how it didn’t take more than 2hrs. More

by SUSANRASCON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Aug 30, 2024 -

Gardena Honda responded

Thanks for the fantastic review, Susan! We're thrilled to hear you had a great experience with our oil change service and appreciated the quick turnaround. Your satisfaction is our priority, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 29, 2024

The whole process was great and my car stopped shaking once it was done! Everyone was friendly and I got my car back sooner than expected More

by tommym147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Sosa
Report | Print
Aug 30, 2024 -

Gardena Honda responded

Thanks for the fantastic review, Tommy! We're thrilled to hear that your car is running smoothly and that you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 29, 2024

Excelente servicio y atención, dieron una buena solución a un problema de garantía de mi vehículo More

by Alexander Arango Valencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthuro
Report | Print
Aug 30, 2024 -

Gardena Honda responded

Gracias por los fantásticos comentarios, Alejandro! Estamos encantados de saber que tuvo una excelente experiencia con nuestro equipo de servicio. Su satisfacción es nuestra prioridad y nos alegra poder ayudarle con su problema de garantía. Esperamos poder servirle nuevamente! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

August 29, 2024

Art was very friendly and helpful. The whole staff I came in contact with were very helpful. More

by JEANETTE.MOSS121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Aug 30, 2024 -

Gardena Honda responded

Thanks for the great feedback, Jeanette! We're thrilled to hear that Art and the team made your experience enjoyable. We appreciate your support and look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 29, 2024

Art is the best service advisor. That is all I haveto say. Otherwise every thing is o.k. More

by MILBUG44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jeuregue
Report | Print
Aug 30, 2024 -

Gardena Honda responded

Thank you for your stars! We're thrilled to hear you had a great experience with Art. We appreciate your feedback and are glad everything else is going well too. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 28, 2024

Art made my experience great. He broke down everything and explained everything that was being replaced on my vehicle. He even mention a payment plan for the repairs due to the to More

by JORGEMEJIA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Aug 29, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Jorge! We're thrilled to hear that Art provided such a thorough and helpful experience. We always aim to make the process clear and manageable for our customers. Your satisfaction is our priority! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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