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Gardena Honda - Service Center

Gardena, CA

4.6
1,618 Reviews

1,618 Reviews of Gardena Honda - Service Center

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August 11, 2024

I bought this car at this dealership in 2012. It's the only place I brought this car for maintenance. I noticed that there has been a complete overhaul of the facilty and its quite lovely and cus More

by MLARKJ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 12, 2024 -

Gardena Honda responded

Thank you so much for both your business and your feedback. We never want any of our guests to feel uncomfortable or pressured into purchasing any services they don't want. We value your opinion, so should you like to discuss this any further, please don't hesitate to contact me at 424-340-9120. I'm always here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 11, 2024

Everyone was warm and friendly. The service staff were polite and respectful of my needs and follow up with in a timely manner. More

by JOHNSTEPENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Aug 12, 2024 -

Gardena Honda responded

John, thank you so much for sharing your positive experience with us! We're thrilled to hear that our service staff took good care of you and met your needs. We strive to provide excellent service to all our customers. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 11, 2024

Professional and friendly place. The agent knows his work. I will back for sure and I will recommend to my family. More

by SYLVANIA66ES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Aug 12, 2024 -

Gardena Honda responded

Hi Sylvania, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agent. We appreciate your recommendation and look forward to welcoming you back in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 10, 2024

It was a great experience that was fast and the customer service was exceptional. Definitely will come back. More

by MRESTEE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Aug 12, 2024 -

Gardena Honda responded

Thank you so much for the kind words! We're thrilled to hear that you had a great experience with us and that our customer service exceeded your expectations. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 10, 2024

I had a great experience at Gardena Honda my service was very fast , thank you More

by THAILYNMENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Aug 12, 2024 -

Gardena Honda responded

Hi Thailyn, thank you for sharing your positive experience at Gardena Honda! We're thrilled to hear that you found our service to be fast and efficient. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 10, 2024

Great service. They were able to get it done fast. Called as soon as it was done More

by junichi_ito
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Aug 12, 2024 -

Gardena Honda responded

Thank you for the kind words! We're delighted to hear that you had a great experience with our service. Providing efficient and timely assistance is always our top priority. If you have any questions or need further assistance, feel free to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 10, 2024

They're good. Fair pricing and get things done pretty quick. Bought cars and gotten work done here, would recommend. More

by Maddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Aug 12, 2024 -

Gardena Honda responded

Hi Maddie! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our pricing fair and our service quick. We appreciate your recommendation and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 09, 2024

"I recently visited this Honda dealership for an oil change, and the experience was extremely disappointing. After leaving, I realized my keys were missing and returned to the dealership. As a wheelchai More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Guerrero
Aug 15, 2024 -

Gardena Honda responded

Gabby, While pleased to see our manager took this complaint seriously, we're very discouraged that this even happened in the first place. This is not how we treat our guests and we have made sure to address this appropriately and make sure that something like this does not happen again. Should you like to discuss this in any further detail, please don't hesitate to call me directly at 424-340-9120. I am here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 08, 2024

I've been a customer since I was 20 years old. And now I'm 54. The service is great. I think Honda dealer for servicing my car. More

by twaniadottson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DALE
Aug 09, 2024 -

Gardena Honda responded

Thank you for being a loyal customer, Twania! We're thrilled to hear that you've had a great experience with our service over the years. We appreciate your feedback and look forward to continuing to provide you with top-notch service for many more years to come. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 08, 2024

Great service very professional team glad I found my new Honda dealership to go to. More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel G
Aug 09, 2024 -

Gardena Honda responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and found your new Honda dealership. If you need anything in the future, don't hesitate to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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