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Gardena Honda - Service Center

Gardena, CA

4.6
1,618 Reviews
Call Service Center (424) 340-9300

1,618 Reviews of Gardena Honda - Service Center

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August 08, 2024

Dale very helpful upon check in. Made sure I only got services needed with maximum coupon discounts. Everyone very friendly. Had difficulty getting through on phone to make an appoin More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
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Aug 12, 2024 -

Gardena Honda responded

Fred, We're happy to see Dale was accommodating. We appreciate the feedback regarding the communication. We must do a better job of keeping guests updated on the status of their vehicles and we'll be sure to address this with our team. Thank you for bringing this to our attention and we'll see you at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 08, 2024

An amazing experience, Alexis helped me out and looked out for not only me but my car. More

by AngelFuentes112904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis quintanilla
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Aug 09, 2024 -

Gardena Honda responded

Hi Angel, thank you so much for sharing your positive experience with us! We're thrilled to hear that Alexis provided exceptional service and took care of both you and your car. We truly appreciate your feedback and look forward to welcoming you back in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 06, 2024

Listened to my concern, checked it out, and fixed it. Professional and pleasant to work with. More

by Jlovepruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
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Aug 07, 2024 -

Gardena Honda responded

Thank you for sharing your positive experience with us! We're glad to hear that our team was able to address your concern in a professional and pleasant manner. If you have any other feedback or questions, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 05, 2024

Even after new ownership, I am very pleased with my experiences. Convenient. Great personnel. Excellent customer service. Ryan, Alexis and Liz are awesome. Love the remodeled waiting area More

by travelingevangelist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hughes, Alexis Quintanilla. Liz introduced herself while I was in th warting area. She was pleasant, engaging and nice to talk with. She offered bottled water to everyone waiting
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Aug 06, 2024 -

Gardena Honda responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us, even after the change in ownership. Ryan, Alexis, and Liz will be delighted to know they made your visit special. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 05, 2024

Worked with Alexis Quintanilla for the second time. He is really knowledgeable and efficient. Happy to take my car back to him. More

by Dalia Soto-Beltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Report | Print
Aug 06, 2024 -

Gardena Honda responded

Hi Dalia, thank you so much for sharing your positive experience with Alexis Quintanilla! We're thrilled to hear that he provided you with excellent service. We appreciate your loyalty and look forward to welcoming you back for any future needs. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 05, 2024

Respectfully, caring, knowledgeable, listen, helpful, timely, presentable dressed, pleasant, outstanding disposition dealing with people, returnable spirit More

by KILGORE561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandoval
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Aug 06, 2024 -

Gardena Honda responded

Thank you for your kind words and glowing review! We strive to embody respect, care, knowledge, and helpfulness in all our interactions. Your feedback is truly appreciated and motivates us to maintain our outstanding customer service standards. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 04, 2024

They are very customer friendly and keep you informed. The wait time is always reasonable. More

by stefannlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Aug 05, 2024 -

Gardena Honda responded

Thank you so much for your kind words! We're thrilled to hear that you found our customer service to be friendly and our wait times reasonable. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 03, 2024

New ownership,new system,little more efficient. Service advisor,Dale very professional. Good job. Waiting area better. More

by LADEANIE215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale!!!!
Report | Print
Aug 05, 2024 -

Gardena Honda responded

Thank you for taking the time to share your feedback. We're thrilled to hear that you've noticed the positive changes we've made. We're glad Dale provided you with professional service and that you enjoyed our improved waiting area. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 02, 2024

My transmission went out and gardena honda helped me with financial assistance to get my car back More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike garcia
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Aug 05, 2024 -

Gardena Honda responded

Hi Debra! Thank you so much for sharing your positive experience with us at Gardena Honda. We're thrilled to hear that we were able to assist you with financial help for your transmission issue. We appreciate your business and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 02, 2024

Art was so helpful with my car and great with getting my car back to me quick More

by CRYBABYKATALINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Aug 05, 2024 -

Gardena Honda responded

Hi Katalina, thank you so much for your kind words! We are thrilled to hear that Art provided you with excellent service and got your car back to you quickly. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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