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Gardena Honda - Service Center

Gardena, CA

4.6
1,617 Reviews
Call Service Center (424) 340-9300

1,617 Reviews of Gardena Honda - Service Center

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July 31, 2024

Advisors are knowledgeable about the services needed in my vehicle, he was very friendly and made me feel comfortable More

by reuben170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauragui
Report | Print
Aug 01, 2024 -

Gardena Honda responded

Hi Reuben, thank you for your kind words! We're thrilled to hear that our advisors provided you with excellent service and made you feel comfortable. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2024

I’m not convinced whit tha diagnosis for my air bags system and seevice adviser More

by Carmonaalex23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
López William
Report | Print
Aug 02, 2024 -

Gardena Honda responded

We appreciate you bringing this concern to our attention and would like the opportunity to go over our team's findings with you once again. At your convenience, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

July 30, 2024

You rock thanks for thw help always always happy wen we leave the shop..again thank ks More

by 1447MARIN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jul 31, 2024 -

Gardena Honda responded

Thank you so much for your kind words and 5-star rating! We are thrilled to hear that you always leave happy. We appreciate your support and look forward to serving you again soon. Let us know if there's anything else we can assist you with. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 30, 2024

Always a pleasure, thank you Art, I will come back soon to service my car. More

by Marisol Bermudez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Jul 31, 2024 -

Gardena Honda responded

Hi Marisol, thank you so much for your kind words! We're thrilled to hear that you had a great experience with us servicing your car. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 29, 2024

Easy and efficient! Chris is always warm and helpful! Lyft service saved my day. Thanks! More

by RMARTIN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 30, 2024 -

Gardena Honda responded

Hi R, thank you for the positive feedback! We're thrilled to hear that Chris provided friendly and efficient service. We appreciate you choosing us and look forward to serving you again in the future. Have a great day! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 29, 2024

Bad service ever. never again going back. And plan of returning the car back to the dealer More

by DONJUAN9668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember his name
Report | Print
Aug 02, 2024 -

Gardena Honda responded

We're sorry to hear about the issues you're experiencing with your car after your visit. Please reach out to us for further assistance. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@gardenahonda.com

July 29, 2024

I was very pleased with the excellent service for the replacement of the new battery in my 2017 Accord. First time meeting service advisor, Benny Nguyen who was very cordial, professional, took good care More

by Lance Tong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
Report | Print
Jul 30, 2024 -

Gardena Honda responded

Hi Lance, thank you for sharing your positive experience with Benny and our service team at Gardena Honda! We're thrilled to hear that you had a great visit and that your Accord is running fantastic. We appreciate your recommendation and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 29, 2024

Great customer service as always. Never had a bad experience. Keep up the good work. More

by vbell87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Jul 30, 2024 -

Gardena Honda responded

Thank you for your kind words! We are thrilled to hear that you consistently have a positive experience with our customer service. We appreciate your loyalty and look forward to continuing to provide you with excellent service. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 28, 2024

I like the new look, I was a little confused in the beginning. Customer service improved. More

by Reasons81
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't recall
Report | Print
Jul 29, 2024 -

Gardena Honda responded

Thank you for your feedback! We're glad to hear that you like the new look and have noticed an improvement in customer service. If you have any further suggestions or questions, feel free to reach out to us. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 28, 2024

Gardena Honda is fast to schedule a service on your car. They take the time to explain what they can help you with and schedule for a next day. More

by RENTERIA847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 29, 2024 -

Gardena Honda responded

Thank you for taking the time to share your positive experience with Gardena Honda. We are thrilled to hear that our team was able to provide you with fast and informative service. We look forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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