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Gardena Honda - Service Center

Gardena, CA

4.6
1,647 Reviews

1,647 Reviews of Gardena Honda - Service Center

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July 20, 2024

Front desk Service technician was friendly and honest and the service done at a reasonable time More

by SAL24810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
Jul 22, 2024 -

Gardena Honda responded

Hi Sal, thank you for sharing your positive experience with our front desk service technician! We're thrilled to hear that you found our team to be friendly and honest, and that the service was completed in a reasonable time. We appreciate your feedback and hope to serve you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 20, 2024

Best service advisor Chris guerrero he is the best nice and friendly. See him next time More

by CHELOREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
Jul 22, 2024 -

Gardena Honda responded

Hi Chelo, thank you for your kind words about our service advisor, Chris Guerrero! We're thrilled to hear that he provided you with excellent service. We look forward to seeing you again next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 20, 2024

Pleasant to have my car serviced there , they have a beautiful new lounge for customers like me and are always polite when I arrive . Thank You Gardena Honda ! More

by SOFIATORRES620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
Jul 22, 2024 -

Gardena Honda responded

Hi Sofía, we are delighted to hear about your positive experience at Gardena Honda! We strive to provide top-notch service and amenities for our valued customers like yourself. Thank you for choosing us for your car service needs. We look forward to welcoming you back in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 17, 2024

We have had good services for our Honda for two decades. All of the employees are good workers, honest and friendly. More

by seid1
Recommend Dealer
Yes
Employees Worked With
Will not list names.
Jul 17, 2024 -

Gardena Honda responded

Thank your for always choosing Gardena Honda! We are so proud of our team for always ensuring you're taken care of. We look forward to delivering excellent service for years to come! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 17, 2024

I purchased my car here in 2019 and have been coming back for maintenance. I am satisfied with the service I have received. More

by erikasellispr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
Jul 18, 2024 -

Gardena Honda responded

Hi Erika! Thank you for being a loyal customer and for taking the time to share your positive experience with us. We're thrilled to hear that you are satisfied with the service you have received. We look forward to continuing to provide you with excellent service in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 17, 2024

my car is new just 1 year old, I brought my car back 2 times to Gardena Honda for a noise in the suspension, the noise is getting louder and louder... now I have to come back next week for the same proble More

by Othman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the names of the two employees and I also saw the mechanic.
Jul 23, 2024 -

Gardena Honda responded

Othman, We're disappointed that we've been unable to duplicate this concern. If this noise is still persisting, please call me directly at 424-340-9120 at your earliest convenience. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

July 17, 2024

Excellent service. Received text message to pick up our car early. Thank you vey much. More

by MONTIS560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jul 18, 2024 -

Gardena Honda responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our service and that you appreciated the convenience of the early pick-up notification. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 17, 2024

I had an air-conditioning problem and your service writer. Art is very helpful knowledgeable and I’m very satisfied with the outcome thank you More

by ryanmarrero77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Hardy
Jul 18, 2024 -

Gardena Honda responded

Hi Ryan, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Art was able to assist you with your air-conditioning problem and provide knowledgeable service. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 17, 2024

Mike helped me with my window tinting appointment and he was great. He went above and beyond to make sure I was satisfied with my visit and I can honestly say I was. Thanks again Mike More

by JAKYESMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 18, 2024 -

Gardena Honda responded

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Mike provided exceptional service during your window tinting appointment. We will be sure to pass along your kind words to him. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 16, 2024

The service center was so efficient, almost too efficient. I was shuffled in and out so quick I have to wonder was it quality work that was done on my vehicle? So far no problems. Also I wanted to More

by C8rC8rry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember but everyone was so friendly and helpful!
Jul 17, 2024 -

Gardena Honda responded

Thank you for taking the time to leave us a review. We're glad to hear that you found our service center efficient and that you had a positive experience with our sales team. If you have any concerns or questions, please don't hesitate to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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