Gardena Nissan

Almost 2 years ago, I leased a Nissan vehicle from Gardena Nissan (1670 W Redondo Beach Blvd, Gardena, CA) under Case #55678158, with a clear car service addendum agreement that they have completely d Gardena Nissan (1670 W Redondo Beach Blvd, Gardena, CA) under Case #55678158, with a clear car service addendum agreement that they have completely disregarded. Despite multiple follow-ups, the dealer has provided zero updates or resolution. I escalated the issue to Nissan North America's Consumer Affairs team, where a rep (Marshay) confirmed on 09/19/2025 that a Regional Specialist had attempted contact. I provided all details promptly, but after routing the case back to Gardena Nissan, I've heard nothing—crickets. Corporate is quick to deflect but unwilling to enforce accountability, leaving loyal customers like me stranded and disrespected. This isn't customer service; it's corporate negligence. Nissan, if you value your brand, step up and resolve this immediately. To others: Proceed with extreme caution—agreements mean nothing here, and support is a dead end. I'll be filing with the Better Business Bureau next if this persists. Name: Panos Balian Date of Experience: September 2025 More

I’m happy very happy with my visit. Carol was awesome. Might go back and get me one. Carol was awesome. Might go back and get me one. More

Nothing to say but good job. I will come . And tell someone else. About the good job they have done with my car. I will come . And tell someone else. About the good job they have done with my car. More

Cobran mucho y hacen poco jamas vuelvo Me cobraron algo que no ocupaba el carro y me la cobraron. que no ocupaba el carro y me la cobraron. More

It was a beautiful experience. This was my second time at the service center. Friendly faces l, professionalism at its best, and communication partner. I love the way they communic This was my second time at the service center. Friendly faces l, professionalism at its best, and communication partner. I love the way they communicate whether verbally or through text messaging keeping you up-to-date on the entire process which I love step-by-step. It was a blessing for me to experience this kind of service! More

Everyone was professional and easy to work with. The manager was awesome, he really worked with us over and beyond to make it happen. The manager was awesome, he really worked with us over and beyond to make it happen. More

Service was fast. Ill keep going back for all my car service and repairs on this location. Ill keep going back for all my car service and repairs on this location. More

It started off a little rockie but it ended nicely. It did take long.a It did take long.a More

As a courtesy they could have washed my car after they serviced it just saying serviced it just saying More

Good servicie o don’t have more to say everting is good all area. And profecional all area. And profecional More