Gardena Nissan

I needed my front and back car brakes replace the customer service was top-notch. I feel my brakes were a little expensive overall they had a payment plan that I was very happy with customer service was top-notch. I feel my brakes were a little expensive overall they had a payment plan that I was very happy with More

Every thing was fixed but i had to come back twice due to the person forgot one main issue that i told him to check for. Also therr was oil one the floor and seats they did not use the paper and plastic cove the person forgot one main issue that i told him to check for. Also therr was oil one the floor and seats they did not use the paper and plastic covers. More

Good customer service, quick and simple and they were always communicating about every issue that occurred always communicating about every issue that occurred More

Really quick and great service with good detail explanation of my service visit and recommendations explanation of my service visit and recommendations More

Service was conducted in a professional and timely manner. All in all, I would say they employees are helpful and knowledgeable about their work. manner. All in all, I would say they employees are helpful and knowledgeable about their work. More

DONT WASTE YOUR TIME COMING IN TO THIS DEALERSHIP. FULL OF SCAMMER AND DECEIVE. THEY WILL POST A CAR SO CHEAP IN THEIR WEBSITE TO GET YOU COME IN PERSON JUST TO FIND OUT IT NO LONGER AVAILABLE. ALSO, FULL OF SCAMMER AND DECEIVE. THEY WILL POST A CAR SO CHEAP IN THEIR WEBSITE TO GET YOU COME IN PERSON JUST TO FIND OUT IT NO LONGER AVAILABLE. ALSO, DONT EVER TRY TO TRADE IN YOUR VEHICLE UNLESS IF YOU OKAY WITH AN "INSULT" OFFER. I'm was looking at their black friday deal on their website and a car caught my eyes (Hyundai). I was 100% going to buy it so i called the dealership and imad answered the phone. It was 11 a.m. he confirmed he still have the car and we made an appointment to meet at 5 pm because my wife just got off work at 4pm. Before we ended the call, I made it very clear im interested in the car and asked if Imad can hold the car for me and he said yes. Fast forward, we are at the dealership on time and met with Imad. I asked about the specific car I wanted and he once again, confirmed he still have it in the warehouse. He was very adamant of showing me other vehicle so I played along, but after 15 minutes i dont see a car that I like and told him lets just go ahead make a transaction for the Hyundai. Imad escorted me inside and have me seated on a table while he talks to his manager. Then he came out to told us the car is no longer available (even after 2 times he confirmed that he still have the car). This dealership just WANTS YOU TO COME IN PERSON USING TRICKS AND DECEIVES AND THEN PLAY GAMES ON YOU. I express my dissatisfaction and disappointment because it took an effort for me to get there. $50 (45mins) uber ride with my 11 months to get to my wife workplace and another 45 mins driving to get there. All for nothing, but lies and games. I also have a letter from this dealership saying that they want to buy my Certified Pre-Owned 2019 Nissan Kicks with 47k miles. I was excited about it because the paper was from George Khabbaz, their General Manager. In the paper it says that "He was authorized to makes an aggressive offer on my car and he would like to buy it $1000 over KBB price." So i had them take my car key to make an appraisal on it. Imad came back with an Insult offer of $8500. I was infuriate hearing this after everything that had happened. I told imad that they are a joke and walked away. So please everyone, think TWICE before visiting this dealership More

Shocking customer service from technicians. 2 hour to diagnose problem. Come back tomorrow we’ll order part. 2 hour wait. Sorry we got the wrong part, come back next week. 4 hour wait with no 2 hour to diagnose problem. Come back tomorrow we’ll order part. 2 hour wait. Sorry we got the wrong part, come back next week. 4 hour wait with no contact from technician boss. Ask for an update. Oh it’s going to be another 4 hours. No apologies. No respect for customers time. More