Garnet Volkswagen Reading

PA State Inspection We have been using Reading Volkswagen for several years. The Service department is always polite and goes the extra mile to review with the customer We have been using Reading Volkswagen for several years. The Service department is always polite and goes the extra mile to review with the customer what service has been completed and the overall condition of your vehicle. I highly recommend Reading Volkswagen. More

Great Experience! We bought a 2014 Jetta TDI from Vision in April 2014. We dealt with Alicia Lee for our test drive and was very impressed. When we started talking pric We bought a 2014 Jetta TDI from Vision in April 2014. We dealt with Alicia Lee for our test drive and was very impressed. When we started talking price we dealt with Blaine Hassler who was very persistent ( in a good way) in finding us the right car with the features we wanted. We had shopped around at other dealers but later came back to Blaine because of the good price and we felt he was very trustworthy. After agreeing on the price he looked very hard for our car in the system but to no avail so he ordered one for us. In waiting for our car to come in we dealt with Jessica who was very pleasant and answered all our questions. When our car came in we were anxious to get the car as soon as we could so Blaine arranged for Jason to go over another Jetta with us while ours was being inspected. Jason did a great job of explaining all the features and was very patient with us knowing he would have to do it again with our car when it was ready since we had some different features. When we paid our deposit and the final payment we dealt with Dave Kazmierczak who was very thorough explaining the extended warranty. He was very helpful in making this difficult choice. He had us talk to Chris Rust about all the maintenance issues I had questions about. Chris was also very patient with me and answered all my question and concerns. When we picked up the car Blaine, Jason, and Dave were again very patient with us. When we left they told us to definitely come back so they could explain any feature of the car we wanted to go over again. This has been a great experience and was a pleasure working with all the Vision Family. THANK YOU! More

Service for my 2012 Tourag This dealership tries their best to make our experience stress free and inform us on any delays. I thank them for trying very hard to satisfy their cu This dealership tries their best to make our experience stress free and inform us on any delays. I thank them for trying very hard to satisfy their customers. More

Thanks Jason and staff. Jason was very friendly, patient, and accommodating. The other associates were very helpful and friendly too, over all my experience was very positiv Jason was very friendly, patient, and accommodating. The other associates were very helpful and friendly too, over all my experience was very positive and I will recommend this dealership to everyone I know. Thanks again for your service and time. More

Journey with VW This was my first experience dealing with Volkswagen and I must say that I was very impressed. Jason and Blaine were very patient with me, considering This was my first experience dealing with Volkswagen and I must say that I was very impressed. Jason and Blaine were very patient with me, considering some circumstances. Jason was very knowledgeable about the Jetta and answered all the questions I had for him. I will definitely recommend Volkswagen Reading/Jason to anyone interested in purchasing a Volkswagen. Thank you so much for everything Jason! More

Volkswagon experience This being my first car purchase the volkswagon staff was phenomenal. Jason and Blaine were kind and considerate of what I was look for in a car and t This being my first car purchase the volkswagon staff was phenomenal. Jason and Blaine were kind and considerate of what I was look for in a car and the price range. I couldn't think of a better place to start for a first time car owner. More

Going the extra mile(s) I really appreciated how Blaine and Jason went above and beyond to accommodate my particular needs and unusual situation when purchasing my new Jetta I really appreciated how Blaine and Jason went above and beyond to accommodate my particular needs and unusual situation when purchasing my new Jetta (LOVE!). They both were professional, understanding, flexible and very helpful...all the while making me feel like they do these things everyday and I wasn't making their work more complicated, which I know I was. I felt like I was in capable hands and truly appreciate their outstanding professionalism and down to earth approachability. Thanks Blaine and Jason for going the extra miles...literally! More

our experience at Volkswagen Reading Jason was very helpful to us with all aspects of purchasing our new Jetta. We had several questions throughout the process and he was always availab Jason was very helpful to us with all aspects of purchasing our new Jetta. We had several questions throughout the process and he was always available to take our calls. He never made us feel rushed when we picked up our car and took the time to explain everything about the car as well as the warranties and service requirements. We were definitely pleased and will continue to come back to Volkswagen Reading in the future. More

Disappointed I was very disappointed in the service given by this dealership. I've never had a problem here before until now. I brought the car in to have a door s I was very disappointed in the service given by this dealership. I've never had a problem here before until now. I brought the car in to have a door seal fixed as well as a dent but neither were touched, though they claimed it was fixed. I returned to ask why it wasn't fixed and no one had an answer so they said they would have someone call. No one called to help fix the problem or to schedule another appointment. This has happened in the past with recent visits. I was disappointed in this experience so I will plan on not returning as well as having my family and friends return as well. If there are any questions feel free to call me at 610-413-0484 even though I don't expect to hear anything as I am already use too. More

Buying My Audi Jason did a great job in being our "go to person" in all aspects of purchasing our new Audi - from the test drive to the finalized paperwork. After w Jason did a great job in being our "go to person" in all aspects of purchasing our new Audi - from the test drive to the finalized paperwork. After we determined that we wouldn't trade in our old vehicle he even looked over the vehicle and gave us advice on what to do to it to enhance its salability. George spent a huge amount of time with us in explaining (and reexplaining) all of the mind boggling features of the car. He even offered to do it again in the future if we desired. This was the best car buying experience that we have had. More