Gastonia DriveTime

Not guaranteed what I was told During the purchase of my vehicle, I was told I would receive my tag and registration at my home address in SC, or it would be received at the dealers During the purchase of my vehicle, I was told I would receive my tag and registration at my home address in SC, or it would be received at the dealership. If it were delivered at the dealership I would be notified to come pick it up. Seeing as how it’s been a month now and my tag is now expired I’ve reached out to the dealer and now I’m being told they don’t have it and I’ll need to go to the dmv..... I reached out to the dealer a week or so ago to speak to my sales rep so I could prevent this from becoming an issue, however he was unavailable and never returned my call like I was told he would. Calling again today I was greeted by a gentleman who did his best to try and answer my questions, was put on hold to be greeted by a young lady who was absolutely no help and extremely rude to the point of........... I don’t know what to tell you sir there’s nothing I can do. I have purchased numerous vehicles while living in SC from NC and not once never have I not received a tag from the dealer. It was an easy purchasing experience , but the follow up with questions, problems, service, etc....... is def not up to par. I feel as if once the sale is over they really couldn’t care less about assisting in any way! Would not recommend this dealer / DriveTime period is this the service you receive after a purchase! Not to mention there vehicles are supposed to go through a massive point inspection and if that were the case I would be sitting on my xxx right now in a vehicle not only with a dead tag but needing motor mounts replaced as well! Thanks DriveTime y’all suck! More

awesome sauce We were treated like family! everyone was si mice and friendly. They made sure me and my mom was comfortable. Daniel was amazing he helped me buying We were treated like family! everyone was si mice and friendly. They made sure me and my mom was comfortable. Daniel was amazing he helped me buying my car last year and my mood this year. Amazing place and people More

ReturnCustomer This is our second car from this dealership. They are always friendly and helpful. I was able to trade in for a hybrid, and we are loving the gas mi This is our second car from this dealership. They are always friendly and helpful. I was able to trade in for a hybrid, and we are loving the gas mileage. It is a great car. I traded in my first car from Drivetime on this one. We had our previous car for four years without a day of trouble. We only replaced tires, brakes and one headlight in all that time. When I had three brain surgeries in six months, this company worked so well with us and we were never made to feel stressed over the car payments. They always worked so well to help us catch up and always asked how I was doing. They treat you like a human and not just an account. More

Tuesday outing to Drivetime I was recommended to drive time by Linda Talbert through her friend Angela price, in Cherryville. I am very happy with my car but not with the payment I was recommended to drive time by Linda Talbert through her friend Angela price, in Cherryville. I am very happy with my car but not with the payments, I was hoping to get a better payment. the agent said if I was consistent with my payments for six months, maybe we could work out better payments so I guess I will pay my bills and see what happens, but thanks for all your help DRIVE TIME More

my husband has a brain injury and everyone was extremely patient with him and answered his questions. they had a nice selection of vehicles at reasonable prices. they called a couple of days later to see i patient with him and answered his questions. they had a nice selection of vehicles at reasonable prices. they called a couple of days later to see if I was happy with my selection. I would highly recommend drive time to my friends and family. I love my van! More