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Gates Chevy World - Service Center

Mishawaka , IN

4.5
109 Reviews

109 Reviews of Gates Chevy World - Service Center

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July 04, 2025

Service dept took care of me supplied options and suggestion. Work was completed on time. Thanks for the ride. More

by p81755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Everyone is always very nice, J. B is always really helpful and the techs never fail to respect my car, I always know I don’t have to worry about new scratches, a dirty/ messed up int More

by Alynnsal96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

The service department was presented with an unusual problem in that there was a service message that displayed inconsistently. They took the time to evaluate the problem and possibly correct the issue. More

by jarrvia00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

It took 4 times to get my part corrected and that is unacceptable. It literally was the smallest part in the world More

by Elexusinc2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "JB" Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Get in and get it done kind of place, no complaints here will definitely be back. More

by bobspamela38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lary
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

JOHNNY was very professional , he also contacted me and told me there was a special fitting they had to make and they just went ahead and did it. I’m OK with that and it had to be done again very professio More

by Timmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "JB" Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lary
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Brett in the service dept is truly the best! Always available and helpful every time we need to visit. 😊🙌 More

by caleb25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
July 01, 2025

This time I did not have to wait long to get serviced this time there. More

by LIZG_73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri Calvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Friendly services , would recommend. scary in some areas.but all in all decent.clean and courtious. More

by chrissego0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "JB" Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

the mckinley location has become my go to for repairs i can't do myself. a solid team with solid results. More

by MRGIBSON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
known as JJ in text messages, don't remember full name
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