Gates Chevy World - Service Center

They did a great job on fixing my car. And it was done at a reasonable time And it was done at a reasonable time More

Hate the wait was so long a s my appt was at 7am I belive I didnt get seen till after 10 am Miss understanding about the full service I was told I needed. When I got there it was two different full servic I didnt get seen till after 10 am Miss understanding about the full service I was told I needed. When I got there it was two different full service required wasn't expecting to pay an additional over 200.00 more. Chris understood he seen my text Interaction even though he couldn't waive the other service he was kind enough to knock the price down for me. This still over drafted my bank account cause I wasn't prepared if I would have known I had a couple weeks before my appointment to have a funds. Thanks for the amazing customer service over all. More

The girl at the front desk gabby is rude as xxxx and needs to be replaced. needs to be replaced. More

I feel the service center did not listen when I told them what was wrong. Now I’ve been back 3 times in one week for the same issue what was wrong. Now I’ve been back 3 times in one week for the same issue More

Prompt scheduling and service listens to your concerns and questions and takes actions on your concerns and provides timely updates and feedback. and questions and takes actions on your concerns and provides timely updates and feedback. More

Set an appointment and the vehicle was in and out in excellent time. The communication with the service rep was very helpful and professional. excellent time. The communication with the service rep was very helpful and professional. More

Helpful and good There was confusion on fixing my air conditioner It got resolved quickly conditioner It got resolved quickly More

Pleasant, prompt, no fooling around. Continued to check on me giving me updates on the progress of the maintenance on my vehicle. Continued to check on me giving me updates on the progress of the maintenance on my vehicle. More

I get my oil changes from them every month. They always do a good job and take care of me and my car! They always do a good job and take care of me and my car! More

my service was fine as usual. It was an oil change car was done in the expected time. I was told they did have some computer issues, but the lady at the desk handle the very well It was an oil change car was done in the expected time. I was told they did have some computer issues, but the lady at the desk handle the very well and I was out on the expected time. More