Gates of Granger - Service Center

Thought an oil change would be quick. Needed it to be quick. But I just stood and watched as three guys stood around my car and chatted while I really needed to be somewhere. I've never h Needed it to be quick. But I just stood and watched as three guys stood around my car and chatted while I really needed to be somewhere. I've never had an oil change take that long. More

Great and reliable work. We always take our car here for work we can trust. We always take our car here for work we can trust. More

Was told vehicle was ready. Went to pick it up. When vehicle locked, it did not beep. Also gas door button was not hooked up. Was told to leave it and it would be fixed. Got car Went to pick it up. When vehicle locked, it did not beep. Also gas door button was not hooked up. Was told to leave it and it would be fixed. Got car next day, but after driving away noticed paint splatter on windshield and driver's side window. More

They do a great job They have a nice wait area to work while waiting while waiting More

Good prices and convenient I love the simple and pricing for oil changes also Yea!!! for oil changes also Yea!!! More

The accident cost us a 1000 deductible that was hard but the easy of service through your deal shop was awesome!!! Best service we have ever received the easy of service through your deal shop was awesome!!! Best service we have ever received More

Good service, customer oriented. Good communication on what needed done, progress with warranty company and the work was done in a timely fashion. Good communication on what needed done, progress with warranty company and the work was done in a timely fashion. More

Keep up the good work! You guys haven't failed me yet. I will continue to buy my cars from there You guys haven't failed me yet. I will continue to buy my cars from there More

***Update*** I wrote a previous review for the sales department that was extremely detailed. I have recently spoken to the sales manager and we are working on potential solutions, but this will be stric department that was extremely detailed. I have recently spoken to the sales manager and we are working on potential solutions, but this will be strictly concerning the service department. Their attention to detail and service quality is excellent. They actually charged me less than my usual mechanic for the work I needed done. The McKinley location had also helped me on several occasions for little to no cost for minor issues. I would recommend their service any time. More

Juan was professional and helpful throughout the whole process. Juan was able to answer all the question I had from start to finish. process. Juan was able to answer all the question I had from start to finish. More