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Gates of Granger - Service Center

Granger, IN

4.5
525 Reviews

525 Reviews of Gates of Granger - Service Center

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October 27, 2023

Matt in Services went above and beyond to provide good customer service and communicate with me. More

by Daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nidiffer
October 25, 2023

Good honest people. Glad the regular service crew isn't working Saturday but wish they could find a competent crew for Saturday. I bought one of my cars by walking your More

by rickcopen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

I Love the staff at this Gates service Center! ! They are always Great to work with and very Friendly More

by willowdragon5782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who I worked with but he was very nice.
October 23, 2023

Great service experience. Please bring back coupons on oil change service receipt tickets. ThaNK You More

by Nikki K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Very professional staff was extremely helpful and let me know how long and where it was at More

by hoosierhero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nidiffer
October 20, 2023

I feel like everyone in service is nice and helpful. They are also quick to get done what needs done! Matt is the best and goes above and beyond to help his customers! I don’t take my car anywhere else. More

by Lrmo1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer
October 18, 2023

Quick service, friendly staff. Able to take care of our car issues at a good price. More

by minzt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer
October 18, 2023

They didn’t fix the problem my car had. I spent a lot of money for it to still operate the same More

by Scatman’s World
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Nidiffer, BRANDON MEIER
October 17, 2023

The service department is always very professional. They changed my oil faster than I anticipated. I was very pleased with the service. More

by BATS97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON MEIER
October 16, 2023

The only reason that I did not give you a 5 star rating was because it was difficult for me to communicate with the service department. I originally sent an e mail and the service person texted me. I wan More

by SKASALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nidiffer
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