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Gates of Granger - Service Center

Granger, IN

4.5
538 Reviews

538 Reviews of Gates of Granger - Service Center

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November 21, 2023

Excellent place to have your car worked on! Quality of work is consistently high, and they always exceed expectations. I've always trusted them and they've never let me down. Mary is excellent More

by kbrown14790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

The vehicle looks great. It’s as if there was no damage. The customer service was excellent! I hope I’ll never have to come back but I definitely recommend you all. Your work More

by tammir192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop
November 17, 2023

Was treated with respect and dignity. The professionalism was amazing and my car was in good hands More

by denryowhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis - Body Shop
November 15, 2023

Very professional and helpful. Went above and beyond the call of duty to be of service. More

by ANNMHOSTETLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer
November 10, 2023

The people at Gates have proven over and over again to be the most helpful and professional More

by StolieDtuttle555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRANDON MEIER
November 09, 2023

It was not a good experience at all they did not promise everything what I needed. I had to have more work done to the car which they should have done. More

by jwilsonjr621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer, BRANDON MEIER
November 08, 2023

Great communication, great service. I recommend all Gates locations for sales or service. They make me feel like family every time I walk in. More

by Lamb chop
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRANDON MEIER
November 07, 2023

They did an amazing job on my Camry left it looking brand new.very professional workers easy to communicate with as well as speed of service highly recommend. More

by lisette371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer, BRANDON MEIER
November 07, 2023

I met Brandon this time and have dealt with Mary forever. Both are wonderful, friendly, and efficient. More

by SEGREGOR7780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON MEIER
November 06, 2023

Fast friendly service at a price I could afford. Took my calls right away and did not make me wait on hold. More

by patriciasavoie313
Recommend Dealer
Yes
Employees Worked With
Tim in service. He did a fantastic job answering all my questions and getting the job done in a very timely manner.
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