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Gates of Granger - Service Center

Granger, IN

4.5
538 Reviews

538 Reviews of Gates of Granger - Service Center

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November 06, 2023

Mary was incredible… she reminded me about a warranty I purchased with the vehicle that save me $100s. Always timely on their service and great communication prior to any extra work being done. More

by ds46530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Very kind, professional! Mary was so helpful, she ordered exactly what I needed, the service was done sooner than I thought ! More

by Richard Neeser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Did a great job servicing my Lincoln, would recommend to anyone that needs reliable and friendly service More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Matt in Services went above and beyond to provide good customer service and communicate with me. More

by Daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nidiffer
October 25, 2023

Good honest people. Glad the regular service crew isn't working Saturday but wish they could find a competent crew for Saturday. I bought one of my cars by walking your More

by rickcopen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Great service experience. Please bring back coupons on oil change service receipt tickets. ThaNK You More

by Nikki K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

I Love the staff at this Gates service Center! ! They are always Great to work with and very Friendly More

by willowdragon5782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who I worked with but he was very nice.
October 22, 2023

Very professional staff was extremely helpful and let me know how long and where it was at More

by hoosierhero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nidiffer
October 20, 2023

I feel like everyone in service is nice and helpful. They are also quick to get done what needs done! Matt is the best and goes above and beyond to help his customers! I don’t take my car anywhere else. More

by Lrmo1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer
October 18, 2023

They didn’t fix the problem my car had. I spent a lot of money for it to still operate the same More

by Scatman’s World
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Nidiffer, BRANDON MEIER
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