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Gates of Granger - Service Center

Granger, IN

4.5
541 Reviews

541 Reviews of Gates of Granger - Service Center

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October 10, 2023

Always professional and service is great. Service area is always clean. Price is right too! More

by jaimiemagaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON MEIER
October 10, 2023

Everyone has been attentive to my needs. I had body work done and received text updates while on a trip. I was pleased to know the progress and happy to have the car ready when we returned. More

by Tomandjanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis and Juan in the body shop.
October 04, 2023

We have purchased two cars from Gates of Granger and they have been very reliable cars and the process went very smoothly. We are very pleased with Robo and the excellent service he provides! We will continu More

by thenicholsfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

This is our go to place for purchase and service. They are friendly, efficient, and knowledgeable. More

by Gobluethomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer, BRANDON MEIER
September 30, 2023

Very poor communication with the manager of the body shop and he wouldn't listen to any of my concerns when I picked up my vehicle More

by rodgermcfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
Oct 02, 2023 -

rodgermcfall responded

I was very unhappy with the service there's lots of tiny spots of paint missing off my truck where the dents were from the hail damage and there's overspray on the front fender which evidently they did body work instead of paintless dent removal like they were supposed to communication was non-existent satisfaction level is none

Oct 02, 2023 -

rodgermcfall responded

It was a bad experience all the way around including it took 8 or 9 days to get xxxx damaged repaired

September 27, 2023

Great service I take all my cars there. all the customers service agents are very polite, Mary is my go to person for all my questions More

by m.mcran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer, BRANDON MEIER
September 27, 2023

I scheduled my Traverse for a tire rotation. Overall my experience was great. It took about an hour. More

by brielle420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Gates is awesome. I would like to thank Brandon.I really appreciate you Brandon. Gates as a family always treated my family well. I remember when I bought my Chevy Sil More

by Rockylee1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
September 25, 2023

Gates is an amazing place to have your vehicle worked on the work they do is outstanding. More

by Morningstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Crimmins
September 23, 2023

Great service every time we go there. Staff very helpful and friendly. Service center gets you in and out usually under an hour doing full tire service and oil change . More

by danieljarseneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
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