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Gates of Granger - Service Center

Granger, IN

4.5
538 Reviews
Call Service Center (574) 237-4100

538 Reviews of Gates of Granger - Service Center

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October 04, 2023

This is our go to place for purchase and service. They are friendly, efficient, and knowledgeable. More

by Gobluethomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Emberton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer, BRANDON MEIER
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September 30, 2023

Very poor communication with the manager of the body shop and he wouldn't listen to any of my concerns when I picked up my vehicle More

by rodgermcfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
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Oct 02, 2023 -

rodgermcfall responded

I was very unhappy with the service there's lots of tiny spots of paint missing off my truck where the dents were from the hail damage and there's overspray on the front fender which evidently they did body work instead of paintless dent removal like they were supposed to communication was non-existent satisfaction level is none

Oct 02, 2023 -

rodgermcfall responded

It was a bad experience all the way around including it took 8 or 9 days to get xxxx damaged repaired

September 27, 2023

Great service I take all my cars there. all the customers service agents are very polite, Mary is my go to person for all my questions More

by m.mcran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nidiffer, BRANDON MEIER
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September 27, 2023

I scheduled my Traverse for a tire rotation. Overall my experience was great. It took about an hour. More

by brielle420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 25, 2023

Gates is awesome. I would like to thank Brandon.I really appreciate you Brandon. Gates as a family always treated my family well. I remember when I bought my Chevy Sil More

by Rockylee1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
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September 25, 2023

Gates is an amazing place to have your vehicle worked on the work they do is outstanding. More

by Morningstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Crimmins
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September 23, 2023

Great service every time we go there. Staff very helpful and friendly. Service center gets you in and out usually under an hour doing full tire service and oil change . More

by danieljarseneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
Report | Print
September 20, 2023

Easy to do business with. Knowledgeable, excellent quality work. Fully explained what would be done. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop people.
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September 14, 2023

Always friendly and great service. Mary is super helpful and friendly. Gates does great work! More

by kjones2205
Recommend Dealer
Yes
Employees Worked With
Mary
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September 13, 2023

Great service and fast service. Look forward to future oil changes at this location! Thanks More

by Shawn Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
Report | Print
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