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Gates of Granger - Service Center

Granger, IN

4.5
525 Reviews

525 Reviews of Gates of Granger - Service Center

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August 20, 2023

Great service, friendly staff, and reasonably priced. Did not recommend any unnecessary services. Seemed very honest. More

by Sam Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
August 17, 2023

Always a great place to go ! I fully trust and appreciate the service department- they do an outstanding job! More

by Ajd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
August 17, 2023

I was told I would get 1 free key a year by the salesman and the loan person with the extended warranty. Went to get a spare key and they said they don't do that. I specifically remember being told they do More

by smkraus86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins, Andrew Claeys
August 14, 2023

Easy to get in on the schedule very informative on work that needs to be done and they get you in and out of there More

by MJBRENNAN0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Mary in the Service Dept is great to work with. She’s always very helpful More

by Michaeldvorak3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Always quick & courteous service. They give you an estimated wait time, but never exceeds the time quoted. Plus, the staff is very personable & familiar with my vehicle. More

by jeanetta.white64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
August 09, 2023

Mary was very helpful. I know when I bring my truck in for service Mary is going to exceed my expectations. Thank you More

by djbtpierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

I’m very happy with my car and the dealer was so helpful and made the experience not painful More

by NICOLEBRUGH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
August 07, 2023

Poor communication with me and the service department my vehicle was transferred to. Also assuming I would automatically be claiming this with my insurance company without a cost on parts and labor More

by Msoc4
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Stienke
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Great customer focused service team! The body shop and service department are both exceptional. If you like fast service at a great price visit Gates! More

by Terry Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
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