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Gates of Granger - Service Center

Granger, IN

4.5
525 Reviews

525 Reviews of Gates of Granger - Service Center

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August 03, 2023

Had a problem with my tire rotation had to bring it back and Brandon took care of it all good he's a good man. More

by trak5261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
July 31, 2023

This service department team is undoubtedly the best one I have come across in this area. Their commitment to providing exceptional service from the customers' perspective is truly commendable. Unlike many More

by Alex Liu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 26, 2023

always have great service here. Mary is wonderful to work with. Will certainly keep having our cars serviced here. More

by Samdyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

I have faith that they will provide me the best service and I value their honesty with recommended services. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Coombes
July 24, 2023

Brandon at the service desk was great to work with. Very helpful at the end of day dealing with a tire that had blown out. As we worked to order the right parts to fix the wheel and tire he very very More

by bgreen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradon
July 17, 2023

Matt at the service desk was great working with the warranty company to get the needed repairs covered. It would’ve been a substantial expense had it not been for that effort and the warranty. The war More

by ddemlerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (service desk writer), Andrew Claeys
Jul 18, 2023 -

ddemlerjr responded

Matt at the service desk was great working with the warranty company to get the needed repairs covered. It would’ve been a substantial expense had it not been for that effort and the warranty. The warranty provided by Gates was a big reason I bought it and this has only reinforced that I made the right decision.

July 15, 2023

The sales team miss leading tells there customers that they will fix things since they service team never checked my van before I picked it up they was going to fix a few things they said they would take More

by doug3272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McCombs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
July 10, 2023

Very easy to schedule an appointment. Got me in quick. Service was done fast. Staff was friendly. More

by wmeyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
July 09, 2023

The quality in Service is remarkable. Highly recommend, wonderful staff, especially Mary. Always very knowledgeable and kind. More

by LAURAPREZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
July 06, 2023

Service department provides courteous, professional and excellent service and would highly recommend them to my family and friends More

by pat.byrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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