525 Reviews of Gates of Granger - Service Center
This service department team is undoubtedly the best one I have come across in this area. Their commitment to providing exceptional service from the customers' perspective is truly commendable. Unlike many I have come across in this area. Their commitment to providing exceptional service from the customers' perspective is truly commendable. Unlike many other dealers who push for maximizing spending, they prioritize ensuring that you receive only the necessary services without being overcharged. It's truly refreshing to find a dealer that genuinely cares about their customers' needs and satisfaction. Most importantly, when unexpected situations arise, they work closely with their customers to promptly resolve any issues. Their level of responsibility and reliability in providing service is truly outstanding. My experience recently with Matt has completely changed my impression of how dealerships operate. You can confidently give your car to them for any work, knowing that they will take excellent care of both the car and their customers. More
always have great service here. Mary is wonderful to work with. Will certainly keep having our cars serviced here. Mary is wonderful to work with. Will certainly keep having our cars serviced here. More
I have faith that they will provide me the best service and I value their honesty with recommended services. and I value their honesty with recommended services. More
Brandon at the service desk was great to work with. Very helpful at the end of day dealing with a tire that had blown out. As we worked to order the right parts to fix the wheel and tire he very very Very helpful at the end of day dealing with a tire that had blown out. As we worked to order the right parts to fix the wheel and tire he very very prompt and easy to work with. I'd highly recommend his services. More
Matt at the service desk was great working with the warranty company to get the needed repairs covered. It would’ve been a substantial expense had it not been for that effort and the warranty. The war warranty company to get the needed repairs covered. It would’ve been a substantial expense had it not been for that effort and the warranty. The warranty provided by Gates was a big reason I bought it and this has only reinforced that I made the right decision. More
The sales team miss leading tells there customers that they will fix things since they service team never checked my van before I picked it up they was going to fix a few things they said they would take they will fix things since they service team never checked my van before I picked it up they was going to fix a few things they said they would take care of it when it was time to they said they didn't recalls saying it never go back to that dealership More
Very easy to schedule an appointment. Got me in quick. Service was done fast. Staff was friendly. Got me in quick. Service was done fast. Staff was friendly. More
The quality in Service is remarkable. Highly recommend, wonderful staff, especially Mary. Always very knowledgeable and kind. Highly recommend, wonderful staff, especially Mary. Always very knowledgeable and kind. More
Service department provides courteous, professional and excellent service and would highly recommend them to my family and friends excellent service and would highly recommend them to my family and friends More