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Gates of Granger - Service Center

Granger, IN

4.5
541 Reviews

541 Reviews of Gates of Granger - Service Center

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August 14, 2023

Easy to get in on the schedule very informative on work that needs to be done and they get you in and out of there More

by MJBRENNAN0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Always quick & courteous service. They give you an estimated wait time, but never exceeds the time quoted. Plus, the staff is very personable & familiar with my vehicle. More

by jeanetta.white64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
August 09, 2023

Mary was very helpful. I know when I bring my truck in for service Mary is going to exceed my expectations. Thank you More

by djbtpierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

I’m very happy with my car and the dealer was so helpful and made the experience not painful More

by NICOLEBRUGH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
August 07, 2023

Poor communication with me and the service department my vehicle was transferred to. Also assuming I would automatically be claiming this with my insurance company without a cost on parts and labor More

by Msoc4
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Stienke
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Great customer focused service team! The body shop and service department are both exceptional. If you like fast service at a great price visit Gates! More

by Terry Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Crimmins
August 03, 2023

Had a problem with my tire rotation had to bring it back and Brandon took care of it all good he's a good man. More

by trak5261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
July 31, 2023

This service department team is undoubtedly the best one I have come across in this area. Their commitment to providing exceptional service from the customers' perspective is truly commendable. Unlike many More

by Alex Liu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 26, 2023

always have great service here. Mary is wonderful to work with. Will certainly keep having our cars serviced here. More

by Samdyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

I have faith that they will provide me the best service and I value their honesty with recommended services. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Stienke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Coombes
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