Gates of Granger - Service Center

Very easy to schedule an appointment. Got me in quick. Service was done fast. Staff was friendly. Got me in quick. Service was done fast. Staff was friendly. More

The quality in Service is remarkable. Highly recommend, wonderful staff, especially Mary. Always very knowledgeable and kind. Highly recommend, wonderful staff, especially Mary. Always very knowledgeable and kind. More

Service department provides courteous, professional and excellent service and would highly recommend them to my family and friends excellent service and would highly recommend them to my family and friends More

The service is very expensive. After the $3000 service, my steering wheel makes clunk sound, which has never happened before. But the service manager insisted that the sound exist After the $3000 service, my steering wheel makes clunk sound, which has never happened before. But the service manager insisted that the sound existed before the service. Other sounds overpowered the clunk sound. And he tried to persuade me to spending another $1000 to fix the problem, after I already spent $3000. I am disappointed at the service. More

Staff is great. Went in for scheduled oil change and waited 1hr 20 min . Seems too long. Went in for scheduled oil change and waited 1hr 20 min . Seems too long. More

Hood of the vehicle covered in grease residue after oil change. Exact source of the residue unknown. change. Exact source of the residue unknown. More

The Gates team was incredibly responsive to my questions at every point of the sales process - from the first convo to even after the sale. They continually earn my trust and business. at every point of the sales process - from the first convo to even after the sale. They continually earn my trust and business. More

The team at service desk are friendly! I feel my car maintenance jobs are in good hands each time. I feel my car maintenance jobs are in good hands each time. More

Clean and the waiting room is nice. Brandon in service has no customer service skills Brandon in service has no customer service skills More

Great service and reasonable prices. The service advisor was polite and knowledgeable, the workers in the back did a good job also The service advisor was polite and knowledgeable, the workers in the back did a good job also More